eBay

Bogus Buyers

I've been burned twice now. A buy submits an offer, I accept, then sends a message about how interested s/he is and to contact her/him. I send an invoice, and never hear from them again. The eBay user appears to have dozens of reviews. Clearly it is ...

If seller sells wrong item as advertised and will not reply. What does one do

UPS refund for item delivered/cust claims never received. Ebay settled in my favor. Give it to cust?

I sold an Omega juicer for 239.99 with shipping. Shipped UPS. Tracking showed delivered, customer says never received. Opened a case and ebay settled in my favor, case is closed. Now I get $100 refund from UPS.Do I issue $100 refund to buyer? They sa...

Item number : 185590199683

How can i see the real picture of this CD before buying ?

Changing "Buy It Now" features

How do I eliminate the "Require Immediate Payment" feature from my Buy It Now listings?A buyer couldn't "Request Total" for several items he was buying. He claims that it was because of the "Require Immediate Payment" setting.

returning an item

I need to return an Item ordered through eBay. It was bought in November 2022 bit is not showing in my orders and I have contacted the seller 3 times, with no response. Is it possible to actually speak to someone human? Many Thanks

It has been 7 days since i have paid for a product and the seller has not delivered to the courier.

What are my options?

Sending a payment reminder

When should I send a payment reminder? I have had several buyers not pay after winning my auctions. Three in the last few weeks. Is it appropriate to remind them to pay after 24 hours and there has been no communication from them? It’s not like they ...

Bidding cancellations

How can sellers cancel bids 

Shipping Charges

What do you do if someone buys an item from you and the shipping charges end up being considerably higher than what was estimate?

Seller canceled my bid when I was winning

I’m upset and confused as to why the seller of an item canceled my winning bid and an item and immediately relished it. Could someone help me understand why this happened please.

Getting paid

I have already shipped item, it has been received, and buyer has left feedback but EBay is showing that I need to print shipping label and send itemhow do I resolve this so that I can get paid?help

how do i unlink my paypal account from this ebay? there is no option

Buyer abusing return

How can I deal with a customer that asked for a return and saying my item didn't match the description? Stating I said something about the item that I didn't and when I ask the customer to send pictures or try communicating they don't respond?

No refund received

I made a purchase in November and did not receive the item over a month later, i contacted the seller for a refund to which they agreed and told me it would be with me in 48hours. Here i am a week later, no refund and the seller has changed the purch...