eBay

Seller deletes profile and didn't ship out order

Hello fellow, Ebayers. I have a very fustrating problem. 2 days ago, I purchased a weight set and the seller had their location set in a town in New Jersey and 6 sales.Being that I live in NJ and wanted to support a newer Ebayer, I was hoping to have...

Delete banking account

Sending additional invoice for shipping insurance after a buyer has paid for the item in full.

I sold an item using Calculated Shipping and buyer paid in full including shipping and tax, but the buyer wants shipping insurance. Am shipping UPS ground when I go to purchase my shipping label I see that they offer additional insurance up to $999 w...

Seller issue

There is no protection for sellers that much I sold a product and strictly put no returns because it was a medical breather exercise device. Seller told me it was counterfeit, then that it didn't work etc .. it was new in box and a very good price I ...

Different base prices on eBay shipping

I don't understand why the base prices on eBay's shipping are different for the same weight and dimensions and category. I sold a dog collar for $10, weighing 3 ounces. The price that was already showing before I put in the weight was around $4.50. B...

QR code for shipment in two boxes

I am returning an item. The seller should pay for shipping. The shipment must go in two boxes. Will the QR code provided by ebay work for printing two separate labels at the post office?

Sellers account shut down.. For Good?

I just want to know why my account was terminated from selling indefinitely.. I can't get any straight answers... If I violated something.. what was the violation??? It has been months . My account is still rated above average... Yet.. im banned from...

Return for service

I returned a tire install fee thru caradvise. Caradvise has issued the credit back to ebay, how do I get ebay to credit my account?

Old account restore

Is it possible? I had an account 7-17 years ago that I'm trying to restore. Thanks.

Feedback removal

How long does this take? 100% positive, now have a buyer that misused the system and gave me neg feedback. Options?

Informations

I have won an item to which I made an offer and this item only has a photo that can't be seen well. I'm trying to contact the seller before sending the payment but he doesn't answer me, I need some information but he doesn't answer me, what can I do?

money on hold

i sold something that was dropped off at UPS and the package hasnt moved since it was scanned in. its been over 90 days and my money is on hold again for second time. what happens in this situation? i dropped it of and UPS didnt deliver.

Buyer made a phony statement saying the item was defective, I received it, there’s nothing wrong

Hello, I sold a camera and the buyer received it and 48 hours later said there was a crack in it and wanted a full refund. I had explained that’s impossible and couldn’t really see it on the picture he sent. How am I to know he didn’t drop it? eBay s...

Can’t find an item I purchased

I purchased a Precious Moments Thanksgiving plate and the plate arrived completely broken. It doesn’t show I purchased the plate. How do I find seller information?The seller states no return but the plate was broken in multiple places.

Wrong name on package

Package arrived with correct address but wrong name