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Forum Posts
ebike
An ebike listed on eBay site for $317.99 with all information, size, style etc. but eBay will not complete purchase of item in pictures
Items showing delivered but I didn’t receive any
I ordered two perfumes when it reached delivery date , I requested items not arrived then they said address or room number missing. I updated room number then i close the request after view day it shows delivered but im not receiving them i tried to ...
Canceling an order
What is the time frame you can cancel and order? I made a purchase and minutes later tried to cancel it and I can’t. Tried to contact seller and no response
Ebay says buyer can have the item and a refund! How?
I don't know what to do. Ebay says I'm not eligible for Seller Protection, I've read the entire policy and I don't see anything that would exclude this transaction! I shipped the buyer his item, I have tracking, his feedback and eBay messages with hi...
PS5 wireless controller
I have a buyer wanting to return a PS5 Controller after 3 weeks of use. It worked perfectly fine before I shipped it. He says it doesn't hold a charge and there is an analog float. Should I do a full refund or a partial refund? I'm a new seller and h...
Fraudulent seller
How do I report what I think is a scam artist on ebay. As in today's world, can't seem to get to a human at ebay.
CANCEL QUESTION
I won a bid on a sneaker listing & before paying for the item the seller didn’t ship the item yet. I tried canceling it but an Error message was occurring. Then I messaged the seller to cancel it and it showed the same Error message on the sellers en...
Does ebay check to see if I am a human user and not a bot
Does ebay check to see if I am a human or a bot? Or did I fill out a scam or something worse?
Digital item code
Hello, When selling an online gaming virtual item code, there is nothing physically to ship, just numbers and letters. How does this transaction take place and how does eBay get confirmation that you delivered the item and that it was received? Also ...
New listings
I created 2 new different listings, why did only one show up on the buy it now new listings page?
return
i need to talk to someone about my return
Resolved! Return label
I’ve received a refund but I need to return the item. I never received instructions for printing the return label. Each time I ask the “chat. Person” about it I’m told the matter was resolved in my favor. Wonderful! But I still need to return the ite...
combining shipping charges
A buyer wants to purchase 5 of my items. I’ll put them in one box and have a single shipping charge. Does the buyer have to purchase them first and then I adjust shipping? I thought I was supposed to tell her to go the the cart and press “request inv...
Could not print a return label because of: "Technical issues".
Response:"We couldn't process your request because of a technical issue. Please try again."My return times out on the 4th. Have gotten this message for weeks. No real person at eBay with which to talk.
