Ask a Mentor

Forum Posts

Sorted by:

Performance ratings

I recently re-sold a purse and the buyer was not satisfied. My performance rating went down from 100% over many years to 93.6%. Can a seller “regain” their former rating somehow?

How to enable Canadian shipping

I am approved for eBay international shipping, so an item weighing 62 lbs should allow Canada bidders, but it is not.

Thermal printer recommendations

Curious what this community recommends. I have looked up several thermal printers but not sure which one to get? I use a Mac and my Apple phone. I print labels thru eBay. Some of the printers I reviewed said you had to download their app to print so ...

customer ask to ship items to office

can i change the address on shipping label customer ask to ship it to his office

Hacked account.

This morning I have got a notice that someone signed I to my eBay. Said to let them know if it was not me. I have traded messages with bid seller 5 times back and forth this morning. Is this what trigger this alert? Is my password in jeopardy?

stolen cc

my cc number was stolen and someone used it to order something on eBay. I need help

Final selling fees on a motorcycle listed for $27,000.

Too bad you can't talk with anyone anymore from eBay like you use to be able to do.

I gotCharged for a shipping label for a cancel selling

I got charged for a shipping that the buyer later canceled the buying and I’ve never used the shipping label.

Reverse Cancellation

I need to reverse my cancellation and invoice a former buyer. I located the merchandise.

Edit feedback

How do I edit feedback I’ve given on my recent purchase?

Refund

I need a phone to speak to an agent

Buyer states the package was empty. What is my recourse

Buyer waited 13 days to start a return request. They are saying the package was empty. What is my recourse

My listing wont show. Its not in drafts, it has been 24h, and its a Active listing.

I also promoted the listing. but it still won't show.

Shipping labels being charged twice

I have been charged twice for the same shipping label multiple times going back to June 2024.

Can I use an eBay standard envelope to ship an item sold in the Entertainment Memorabilia category?

Does eBay allow or prohibit the use of the eBay standard envelope to ship an item (e.g. a backstage pass) sold in the Entertainment Memorabilia category?

Community Mentor Program

Featured Posts