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Armrest

Resolved! Returns past 30 days

Have buyer that claims didn’t receive package for week and a half but received on 12/28 and wants to return 2/1 for wrong size. eBay says I don’t have to return money but am new to eBay and was curious what the consequences could be if don’t return.

Where is a seller's official handling time found

Hi, i recently purchased an item from a vendor and paid for it the same day. Three days later, a shipping label was created. I noticed six days after the label was created that it still had not been given to the postal carrier. So i messaged the sell...

Issuing a partial refund (for overpaid postage) used to be easy, but how do I do it now?

When I repackage an item and want to refund a buyer for their overpayment of postage, the process used to be easy. Now that eBay has changed their refund format, I am reaching a dead end in pursuing the process. I want to be fair to the buyer, but it...

customer being charged less for shipping than I am

I paid $14.22 shipping and the customer was charged $13.60 on a priority USPS package. I estimated the weight @ 9 pounds and when I listed it, turned out to be 4 lbs. when I purchased the shipping. I also had several items, lately, that the customer ...

Returning a prepaid item label

The return prepaid label isn't accepted by the Post Office and I cannot contact any body at eBay. I don't know how to proceed.

Buyer rating

Is there any protection for a seller that received neutral feedback score after buyer claims a received item had damage due to insufficient packing but refuses to share pictures or proof and refuses to return item even though seller offers 30 day ret...

Lai purse

I would like to sell an Lai purse. I can’t find much information on it. Is there someone here who can help? Thanks!

Resolved! Purchase History

How do I get my full purchase history for my Ebay purchases going back 2/3 years ?

An item purchased hasn't shipped its been over a week, i need to get my refund

Feedback and forced returns

Hi, Why does ebay continually send messages about leaving feedback? It's a sham. Ebay would delete bad buyers in the past. Not anymore. So there's no point in leaving feedback since it has no consequences. Also, Ebay ignores seller's valid rejections...

My package

Address on shipping label doesn’t match my correct address now

We moved and I updated our shipping address. When I buy something, it ships to the correct address, but I just sold something and when I printed the shipping label it is still showing the old address. I went back to my preferences and it shows the co...