Ask a Mentor

Forum Posts

Sorted by:

Alerts

Is there a way of setting up alerts for new listings on certain cards of interest?

Hey,I have an item up for sale. I tried to edit the title and description but I'm unable to make any changes. Is it because I have watchers on it? The things I want to change can improve the sellability of it. Thanks for the input.

I have contacted seller, merchant for about canceling this order from the very first time I seen it

Why haven't eBay responded to my request after I contacted the seller and requested cancellation time and time again ? And Ebay charged my card anyway??

Where can I find an EBay sellers email? According to details on item I’m bidding on, I must in box

Them or my bud will be canceled. Can you help me?

How to select shipping cost for small item

How do I choose shipping for small items like face mask? Currently it's showing $7+ shipping cost

I need an ebay representative to call me

shipping label questions

I printed labels for 2 sales this morning. One printed as priority mail even though the item was under 1 lb. and the other printed out as "Media Mail"?? What did i do wrong? I always use calculated shipping. Any ideas or suggestions?

Shipping charges

I don't understand the shipping fees on my payment details. I just purchased a shipping label. The buyer was charged $13.30 but with my discount on the shipping label, supposedly I paid $8.78. My bank account was charged $13.92. It looks like I'm bei...

Trying to print 4x6 label from iPhone

Is there a way to change the shipping PDF label from an 8x11 to 4x6? I am using an iPhone with a Jaden Bluetooth Thermal Printer. I always have to crop the label because it thinks I am trying to print it on a regular piece of paper (8x11). I want to ...

Purchase History

Why does does my purchase history only show very few items that I've purchased?? I don't have anything "Hidden", I checked all the dates and pasts years etc. I need to return an item and there is no purchase history, order details, anything. I do hav...

4 months trying to get a answer to verify my account

I'm a member for 0ver 21 years, ebay wanted me to verify my email address and they will send me a code, the code never comes. I spent 4 months with this problem. talked with supervisors that said they will get back to me and never do and I still have...

How do you speak to someone?

It's amazing that I spend thousands of dollars in fees each year and eBay has invested millions to keep people from speaking with them. Is there a phone number other than the **bleep** one they offer that gives you NOTHING but automated gibberish? If...

How to adjust shipping on multiple sales

Having trouble with multiple shipping on combining shipping

Setting up automatic combined shipping

Hello. As a seller, is there a way to set up - for all listing - offer combined shipping? So that when someone is looking at an item they would know that if they purchased more than one item they would receive automatic discounted shipping because th...