eBay

Fake items and falsified advertising

Hi, I am new to posting on a notice board, so I’m sorry if I get this wrong. How do I contact a real eBay person? I purchased some Apple AirPods and the advertisement says that are Apple and the description mentions they are genuine, but on receipt t...

Non - Responsive Seller of Purchased Item

Bought a DVD set of Hot In Cleaveland, Complete Series - no tracking has been provided by seller - seller won't answer emails (never had this problem with this seller before - have not received item and today starts the est. delivery time, what do I ...

Dangerous Product

i purchased a 4 in 1 cutter/slicer from an ebay website, this machine is dangerous i pointed this out to the supplier, After back and forth with numerous emails (there messing me about) they WON'T send me a pre paid postage, pkus no refund, plus they...

Frustrated

How do you complain to Ebay when you buy something and its past the return date. I bought a defuser , I have only used it a few weeks when the whole of the inside melted. I have contacted the seller who has told me I cant return it or get a refund, e...

refund money

New message from: jijiamotor13 (23,231 )Dear friend,Thank you for your contact,We are sorry that cause you any inconvenience,please don't worry, if you couldn't fix this problem , we are willing to offer you full refund, and you don't need to return,...

Offer retraction

I requested make and model fitment information, I made a offer they accepted in the meantime, I found another item I made an offer on that does fit my application. The first seller refuses or fails to communicate. I want to pay for the correct item a...

Determing if a seller is legitimate

I'm a little leary of a potential buy, so I'd like to find out if the person I had contact with is actually an ebay seller & if that person is legitimate.

Unfair Policy of Below Standard Seller Rating

So I was a TOP seller last year when suddenly I could not fulfill my orders because I suddenly was taken in an ambulance to Life saving operation and ICU care for 2 months and then 30 days of Re-hab. I missed my challenge window of time to appeal or ...

Real fur being sold on eBay

Perhaps I should have known that there are MANY vendors on eBay selling REAL FUR coats and accessories, but I did not know this. I am shocked and dismayed to see hundreds of Chinese fur products, including coats made from dozens of individual animals...

Selling price of an item

Apparently because i am a first time seller i can only list my item for 700 however this item sells for substantially more then they are sllowing me. What do I do?

I returned an item providing shipping information I keep receiving a email telling me to ship my ret

Refunded but not received item back

Sold a headlight , item was damaged in transit, I agreed to refund and sent postage label to have it returned back to me but has been 3 weeks and still not been delivered back , getting no reply from the buyer either . any help appreciated thanks

Canceling an Order

I accidentally declined a cancellation request sent by the buyer and now I’m hoping to see if there’s still a way I cancel the order. Any help would be great!

order page

my order page is not showing I paid, I received feedback, I left feedback or order shipped

My accound is suspended

I like in the UK and would like to sort out my account they cant call me as options for a call is only if i love in the US or canada- i need to be ableto contact ebay and speak to someone- please help