Ask a Mentor

Forum Posts

Sorted by:

Money credited

Hello,my money is credited but item didn't showing

I had verbal confirmation of a refund from eBay on a recorded phone conversation yet they closed the case before the refund. Had to pay additional $25.42 to get my purchase out of "postal intercept" . Seller and eBay did nothing. eBay lied, Seller li...

Please help !!!!

I recently paid for 8 items and I want to cancel all!!!! Please help I paid with wrong card please help !!!! To cancel everything I recently purchased

I purchased a USPS and did not use it. How to get a refund for the cost of the shipping label?

Malfunctioning item ...refund, not!,

Back in October, I purchased a Battery Tester. Once I unpacked it and tried to use it, regrettably nothing. I had sent the Seller a number of messages about said item, he asked for pictures, I sent them. After not hearing back for some time I asked f...

Freight shipping

Hello I am looking to buy a pair of small speakers and the listing shows Freight in the shipping info section.I contacted the seller with my zip code for a freight cost but they said it will be addressed in check out.My understanding is that the sell...

Resolved! what do I do if I printed a shipping label, and realized that my package is 6 oz heavier

Trying to get refunded

Returned an item back to seller from USA to Philippians back in November, seller says he has not received it and that it’s still being processed at their post office. Does this seem like an unreasonable amount of time? My return has been closed by eB...

Feedback profile

1099-K for 2022

Hi eBay, Hope you are doing well and can you please provide me 1099-K for 2022? please advise. Best Regards,Sovann OMGSO LLC

Hacker in Delafield

Unfair account restriction

Hi Senior Pro Seller, Please advise my account was unfairly restricted for two reason,1. Canceling listing when stock out and pending orders, selected "Stock out" when cancelling order2. Missed the deadline, delay from my end in providing invoices th...

Block

good morning. I come to contract your decision to block me, since I asked the seller for the shipping price to Portugal and the seller said he did not ship to Portugal. I have been buying many items on eBay and I have been paying for these items. so ...

Resolved! partial refund to buyer problem-Can't find Seller hub or scroll down to make a refund to buyer

Eternal round around on EB site about my ebay or seller hub to scroll down to make a partial refund to buyer. Refund never shows up . Has nothing to do with returns. Just promised I would refund $2 or $6 back to buyer- EBAY no help as usual

Return

Can someone please tell me why I can't find an option to return an item that I've checked out as a guest to return using the order number? I've tried everything and I have the email to prove it was purchased and delivered. Every time I click on the i...