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Forum Posts

Newer email updates for Ebay

Hi, is there anyone annoyed over the language Ebay are using in updating sellers. Just seems so alarming - for example "Your Bank account was just charged" or "Upcoming charge to your bank account". Surely, they could choose better lingo. So alarming...

Insurance claims

Hey I was wondering how the insurance works, I received my item( a ring) and my partner lost it, and I'm wondering if the insurance covers that and I'm able to get a replacement

User avatar by Explorer
  • 73 Views
  • 4 replies
  • 0 helpful

Cancel a purchase

A buyer made a bona fide offer to buy one of my items. I accepted the offer. Within 30 seconds of accepting, the buyer requested cancellation of purchase. Reason for cancellation was that he placed the order by mistake. I believe he is gaming the sys...

Is There A Way to Issue A Partial Refund For Shipping Cost

Hello, I realized that I could ship an item more inexpensively than originally thought. I would like to refund a small amount of money to my buyer for shipping. Can anyone help me learn how to do that? It's not a return - I just want them to receive ...

User avatar by Not applicable
  • 47 Views
  • 2 replies
  • 0 helpful

New format problems

Anyone else in eBay world having problems with the new format? We can't figure out how to send an offer to an interested watcher anymore. When we click on the (Edit) box in front of the item, we can't get anything to "dropdown" from there. We are una...

Deleted item due to country of origin

Two of my items which are antiques from more than 60 years ago have been removed solely because the title included the “Iran” keyword. These items are from before the current govt and are not from the current govt’s era which the eBay policy is refer...

odd possible phony site

I came across a strange pictorial site. Odd people pictures, not offensive...but strange. It's almost looks like a fake site. They have a (0) sales record. Is there a standard of standards (haha) for content? I was searching for an Old Navy shirt (si...

Item delivered but not received

According to tracking, the item was delivered. Buyer just sent me a message saying she didn't receive it and wants a refund. I suggested she contact post office to see if they can help. Am I responsible for refunding her if package doesn't turn up?

User avatar by Not applicable
  • 29 Views
  • 1 replies
  • 0 helpful
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