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Forum Posts

Does the 4-Day Cancellation policy for unpaid items mean 96 hours, or just 4 days?

I sold a handbag March 2 at 3:00pm. They still haven't paid and it's March 4. What is considered 4 days? Anytime Sunday? Sunday after 3:00pm? Monday? Monday after 3:00pm? Will I have to cancel the sale or does eBay do it automatically? I'm growing ti...

Return Label too Small for UPS

Hi,The return label is simply too small to give to UPS. If you squint you can read it. Anyone know how to make it larger? The simpler the better. Thank-you!

User avatar by Pathfinder
  • 30 Views
  • 1 replies
  • 0 helpful

Resolved! Donation Request before payment

Has anyone experienced receiving a donation pop up before checking out? It does not allow me to select none and I can’t get to the payment. I’m using an iPad. Message attached.

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Fraudulent sellers

I've been having an issue buying items from sellers where I never get the item despite the tracking saying it did. When I go back and check the tracking number with the carrier (FedEx etc...) They tell me that the tracking number that I'm providing d...

User avatar by Explorer
  • 30 Views
  • 1 replies
  • 0 helpful

Refund

I have a buyer asking for a refund in personal messages due to they don’t like the way I handled the transaction. Because I had trouble entering tracking number and sent it to them in a private message the same day as I ordered it I sent the package ...

I have lost my cha ching notification.

I have lost my cha ching! I have checked otification settings on the app and my phone and uninstaled/reinstalled my ebay app. I have not updated phones. As far as I know I did not update anything. My cha ching just vanished! can anyone help?

User avatar by Rising Star
  • 362 Views
  • 1 replies
  • 0 helpful

Arlo VMB3000 Base Station & VMC3030 Cameras Obsolete?

If anyone knows: how can these still be sold as the company has done an End Of Life on these models? They are no longer supported, updated, and will not connect to Arlo in any form. Arlo apparently wants you to buy new hardware. These are now useless...

Changing my eBay email address & password Please

Dear eBayI want to change my email address & password details on your site'' but do not know how to do it.I have 2 email address as follows:-[email address 1]= My P/W is [pass1]. However Facebook account is registered under another of my accounts:- a...

User avatar by Enthusiast
  • 40 Views
  • 1 replies
  • 0 helpful

Resolved! Returns

How do you handle a return that the buyer was told case is closed and she sent the item back anyway expecting a refund

User avatar by Not applicable
  • 49 Views
  • 1 replies
  • 0 helpful

Coins

So I have seller who I asked to the dates of of some proof sets which are in packaging and you can't see the coins when I asked what year they where he there already packed.Seems kind of odd to me?My question I made an offer and he accepted can I ret...

Cancellation from seller not working.

Hi there! I’m a buyer of an item and the seller said they are trying to cancel an item but can’t and asking if i can. When i try to cancel it, it says cancellation exists. any help?

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