eBay

find a seller

How do I locate a seller?

Acct hacked

There is a very large charge on my credit card for something I didn’t purchase as no eBay activity. How do I speak with someone?

PayPal?

The buyer would like to use PayPal given it's international declaration of import tax. Is this a safe alternative?

How to leave negative feedback for buyer

Canceling an order

Help.. how do I cancel an order from a scammer? They haven’t paid or responded to my messages or payment reminders. Thanks

Free shipping at a glance

How can I tell if an item has free shipping tagged on it if I only look at the list. The last change had me practically giving things away !

Didn't receive entire order purchased

I ordered and paid for 8 of an item and only received 5 of that item . Advise???

How do I export eBay sales data to Excel for sales tracking and tax reporting?

Does anyone have instructions on how to take completed sales transaction data and import to an Microsoft Excel spreadsheet? Right now, I have to manually enter data from the Seller Account to my own Excel form - very time consuming and tedious.....

Problem with the estimate delivery

I think there is a problem with the estimate delivery. I purchased some hair extensions product on 3/9/23. Ebay estimate delivery is usually within 30 days, but the seller give me an estimate delivery is take 3 months. Could you give me an advise? Th...

Seller has cancelled my winning Bid

This past week I have had two purchases cancelled by the seller AFTER I paid for item... One said they could not print a label as address what wrong. (not the case as I use this for all transactions and NO problems) other just did not ship the paid I...

search engine issues

There is an issue with the search engine. When I try to look up "organ" under music, it comes back "no listings found." There are thousands of records/CD's under order.This situation occurred a few months ago, and was repaired, but now it's back. Ple...

Mass deleting watch items

There no longer appears to be a select all feature on past watch items to delete them all at once. Does anyone have a fix for this? Thank you

Art Deco

Does ANYBODY on eBay understand the definition of the term "Art Deco"?I am very frustrated because any time I do a search including the term "ArtDeco" I get literally thousands of items that are described as "Art Deco" buthave absolutely nothing to d...

Bought an item for more than I bid???

I bid $43 on an item and won the bid at $61. How did this happen when I did not increase my bid above $43?

account is restricted

 how do I unrestrict my account