Ask a Mentor
Mentors are seasoned buyers and sellers who have volunteered to answer buying and selling questions.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Unable to see Individual Feedback

Starting sometime last week, I have been unable to see Feedback my buyers have left. I can see the total number and 100% positive, but there is no longer a way to see the actual Feedback on each item.I'm using the App and have verified I have the lat...

Feedback

I can't see feedback comments on my profile or anybody else's through the app. I only see the star ratings for the categories communication, shipping cost, etc. 

Screenshot_20230612_141504_eBay.jpg
User avatar by Adventurer
  • 32 Views
  • 1 replies
  • 0 helpful

Final Value Fee Keeps Changing

I've been selling handmade marbles, and most of them sell for the paltry sum of $25. But what's odd is that the Final Value Fee is different for all of them. For the last five sales I was charged $3.85, $3.90, $3.81, $3.84, and $3.93 respectively. No...

Bid sniping software and apps

These techniques should not be legal for bidding on ebay because it first and foremost definitely is not the person doing the bidding it's a bot technically speaking so on behalf of myself and everyone else who has lost an item by not being the highe...

User avatar by Explorer
  • 57 Views
  • 2 replies
  • 0 helpful

FedEx damage claim follow-up

I shipped an item via FedEx (through eBay) which was damaged in route. FedEx denied the damage claim by stating it was improperly packed. I'd like to review the photos and explanation that I wrote, but can't seem to get into the claim. FedEx told me ...

Resolved! Canceling order

How do I cancel an order?? The seller identified that the part I ordered will not work for my application, but they are saying I need to cancel the order since eBay will not let them. When I try to cancel the order a message comes up at the top of th...

User avatar by Explorer
  • 122 Views
  • 2 replies
  • 0 helpful

Resolved! Feedback

Non of my feedback on my profile page is showing up!

Combined Shipment to Buyer Question

The winning bidder for one of my items is making me an offer on an unsold item. That second item is very small and weighs less than 7 ounces. The idea is that I would include that second item in the same box as the item that he successfully bid on. T...

UPS Shipping charges

Hi, occasionally I use UPS to ship some packages and noticed they do not charge my account for shipping charges for about 10 days after shipping, unlike the USPS that deducts the shipping charges right away. Is there a different set up that needs to ...

User avatar by Adventurer
  • 49 Views
  • 2 replies
  • 0 helpful

My eBay ratings have disappeared

All of my feedback ratings have disappeared from my eBay profile. This needs to be addressed in your set of canned questions for eBay customers. I am thoroughly disappointed that I have spent so much time trying to get somebody to help me and restore...

Most Marked as Helpful Authors