Ask a Mentor

Forum Posts

Sorted by:

Seller sold me a broken machine then deleted their account

Hi there,The seller sold me a broken machine and has deleted the listing and their account so I cannot make a claim, what can I do? paypal have not helped me, I cannot seem to speak to any agents. I am in the UK and the ring back is only for Canada a...

Resolved! Help with Ebay

Trying to set up listings on eBay. Finding it hard to understand. is there a way to talk to an agent directly to walk me through the process. I want to do multiple listings with multiple choices. Thanks I Advance

Resolved! selling

How can someone look you up on ebay?i was wanting to use it for a reference no luck? Put something on their and give them the listing number to look up?thanks Willy

Resolved! Awaiting payment for item individual purchased then item was listed as expired.

Individual purchased item through best offer and was accepted. Waited for payment as noted by "pending" then item was expired in the "pending" section. What happened?

Automatically renewed listings

I currently have over 300 listings. I do not have a store. My listings do not automatically renew if they don't sell. They seldom go to my "unsold" but are usually just lost. I have to end every listing and sell similar if I want the item to continue...

Auctions don't show up in searches

I posted several auctions on Saturday and it's now Monday and none show up in searches. You can copy and paste the title word for word and still nothing. Per social media, this is a huge problem if you don't pay the extra fee for boosting your listin...

eBay payouts

I thought that the buyer paid for the shipping label but in my payout it looks like I’m the one who payed for it. Can someone explain?

who will pay me for the shipping costs?

good morning,I sold the goods, sent them, after a few days the parcel came back with the information "return to sender, no such street, unable to forward" so I went back to the post office and showed that the address existed in Google Maps, so they s...

Resolved! Missing package

My package delivery to the wrong house! The driver posted a picture of the package on a porch but it’s not my porch! The picture shows a planter on the porch which we don’t have! It was definitely delivered to the wrong house! So it proves it was lef...

confirmation email timeout

How long should I wait for a purchase confirmation email before declaring there's a problem somewhere?

California Wild Fires Shipping to Authenticators in Santa Anna California

Should we still be shipping items to Ebays authenticators in Santa Anna California? Asking because of the fires? Thanks

Transaction from ebay. Wasn't me

A transaction from eBay was posted to my bank card. I wasn't me. I don't know how or who to contact. The transaction was declined.

December Statement Summary

Has the December statement summary been sent, yet?

Auction questions

First time auctioning item of more value (antique) with more substantial shipping cost (due to weight). 1. Do I have to accept the final bid at the end of the 10-day auction if I think it's too low?2. I accepted eBay's recommended shipping cost, but ...

eBay international shipping

I need to know if this eBay international shipping address is a legitimate address before I send it ?? 110 Internationale BlvdGlendale Heights, IL 60139-2080