Ask a Mentor

Forum Posts

Sorted by:

Orders suspiciously cancelled

Hi Great Brain,I ordered some camp chairs for a discounted price compared to REI.I got confirmation and a "being shipped" message, then the items were cancelled with a note from the seller that couldn't send them because they weren't able to run thei...

Car auction

I found that the cars may have a unknown reserve price even though it is supposed to be for sell via the auction. This practice appears to be in a sense like they don't want you to actually success bid and purchase the cars. I tried to find out what ...

Return

I want to return this belt # KNR-5060930 PLEASE

Feedback

How can feedback be changed ?

adress change

orderd something and wrong address came up

Resolved! refund buyer for item not in stock

It tried to do a refund on one part of an order and keep getting this message in big red letters at the top. We ran into a problem. Please try again later. It won't send a refund (I guess!) Any ideas?

I stopped receiving feedback as a seller

I haven't received any feedback as a seller for a couple months and I don't understand why. I've made several sales my feedback rating never changes and the last one I received was a couple months ago. I don't know if the customers aren't sending fee...

Returning broken iphone

I sold an iPhone in “as is/for parts” condition. I was the only owner and I never repaired it. The buyer is now trying to return the phone- saying someone tried to repair it unsuccessfully. This is simply not true and now I’m worried that they’re ret...

ebay needs to hire new service people

spent over 1 hour with ebay trying to fix a problem with a part that brough from ebay. i went thought 4 people and 1 hour of my time. everytime i tell ebay people my problem they would put someone else on . my problem was i bought a part from ebay an...

Being scammed

I have a buyer that scammed me and immediately left negative feedback on me.....is there anyway I can defend myself? How can I go about reporting them. I already went ahead and refunded them but I would still like to report them

Upcharge to $300 from original charge $70 ship cost update #3

Summary: We disputed a fed ex upcharge for art work from $70 to $300 thru ebay. The professional service rep said it would be resolved but than we were charged $300 a week later. Weight of 90 pounds. The local Fed Ex ground staff see no upcharge in t...

eBay doesn’t support shipping to Guam

When I attempted to print the shipping label, there was a message that reads “eBay doesn’t support shipping to this country. Please go to eBay’s web page to purchase the shipping label. “Can’t find out where on eBay’s page.

Resolved! Why are the pricing on all the items now showing in US Dollars,how can i change it over to GBP ?

for some strange reason,all the watched items,as well as all others are now showing in US Dollars,how can i change them to British GBP ? my location is in the U.K and i haven't accessed E bay from outside of my region, so why have i got this anomaly,...

refund for shipping label

I accidently purchased two labels for the same package on my first sale! I've tried contacting ebay at help center but no resolution yet. Is there a better way to get help on this?

Something seems wrong

Hello, I sold two different items to two different people and they both are going to 110 International Blvd , Glendale Heights IL 60139. it also says EIS C/O persons name. some say this is a scam and some say this is another address for ebays Interna...