Ask a Mentor

Forum Posts

Sorted by:

its a mess

nothing helps to resolve the issue. starts with enter order number and response is wrong order number and that ends the help

I purchased what was advertised as new but it had obviously been assembled and returned by someone and was missing major parts.I received a (FedEx) return label, I returned the item, the seller received the item, but only gave me a partial refund?

Can’t find a listed item

I have an item that is in my seller hub but does not show up in my store or when I search for it

Copyright Claim

Brown Brothers sells old photographs that they did not create, and yet they claim copyright for each photograph. Their listing says no reproduction after purchase. Can they claim copyright for something that they did not create? This would be like me...

old user macbook

I bought a used macbook from a seller and when I went to configure it it shows that the machine still has the previous owner's passwords (it feels like the machine was stolen before being sold to me), I already spoke to the seller and he simply apolo...

Poor customer service

Had a major problem with Ebay after the messed me about over verification of my long term account!!Now unable to use my log in name, and not able to complain directly to their C.S.What a load of PANTS!!!

How to contact eBay

We have been trying to get a return shipping label to send back items that didn't work. It has been 4 days of emails and they still have not sent the return shipping label. How to I get eBay to step in.I went to the HELP page and it says what to do b...

Abreviation preceeding a product listing

What exactly is the abbreviation "OBJ" inside a box preceeding the title of a product listing? The seller offers similar products/items without the designation listed. Thanks in advance for any help.

Getting my refund for items not delivered to me that I payed for!

Ok I’ve recently been ripped off by a seller! I bud on 5 of his items and won them but when he shipped them he labeled the first 4 items with the wrong address! The packages never made it to me or to my mail box, each item was about $2000.00 dollars ...

Trying to contact ebay seller lovehouse 2010

Need to cancel order that never came don't need it now,

I need to change the shipping options so the buyer can select the shipping

I sold an item and when the buyer selects the shipment it appears that the seller does not accept. I want to know how can I change the opinion.

Issues with Bank Account update

I have been trying to update my bank account info. for days now. I tried on my phone first and that wasn't successful, so then I tried on my laptop. I thought I was successful that time because I made it through the whole process and my account said ...

Incorrect advertising

I purchased auto light bulbs that were verified to match my vehicle based upon the vehicle information that I entered. However, when I received the bulbs, they were not the correct ones for my model year. Is this the fault of eBay or the seller?

Need to print shipping label.

I paid for shipping label but cannot print label.

My eBay selling account has been restricted temporarily

Hello Sir/Madam,I am writing this to know more information about my ebay account. Suddenly my account has been restricted.Still I don't know what the reason for that and I am totally confused, because I am 100% sure that I did not violate any ebay po...

Community Mentor Program

Featured Posts