Ask a Mentor

Forum Posts

Sorted by:

New ! Smoother checkouts

Hello eBay community.Is the “ New ! Smoother checkouts “ option a new policy for bidders ?I will appreciate any info.ThanksG

I need a return slip

I purchased a starter for starter specialist and it is the wrong one, I contacted them they told me that I needed a return slip from ebay but I can't get ebay to send me one

I recently made my first purchase on eBay, and I got an Email asking me to acknowledge my transaction, but the email says "We don't check this mailbox, so please don't reply to this message." So I went to my eBay account, and the message is not in my...

How to revise item description if all offers are expired / declined? Everything is greyed out

I had three offers for the item and all of them either got declined after a back-and-forth or expired. Despite of that everything is greyed out. The auction end is more than 3 days away, so that's not what causes the grey out. I want to add an import...

Suspicious bidding activity

I bid on an item that started at $350.00 with a max bid if $380. I went back a couple hours later and increased my max to $400. There were no other bidders until an hour and a half before the auction ended and they bid exactly $400 and never bid agai...

The Complete Sixteenth Season of HEARTLAND

On 1/25/2023 I purchased a set of DVDs advertised as "The Complete Sixteenth Season of HEARTLAND" through eBay. When I received the set, it was encased in a clear wrapper as all new DVDs are. When I opened it and watch all 3 DVDs, it had 10 episodes....

DUPLICATE INVOICES

Ebay glitched out nd duplicated the same invoice several times to one customer. How do I get rid of all the duplicate invoices?

canceling a counter offer ?

Where is the "review offer" page (which supposedly will provide a link I may use to cancel a counter offer)?

Car final value fees

What are the final value fees for selling a $35,000 car? Is it the same, 13.25%, like other items?

combined shipping after multiple payments

A buyer bought 4 items and paid for them separately. How can I buy an eBay shipping label if I pack all 4 together?

Trying to resolve a mistaken reserve price fee.

I listed an item and got a negative balance on my account. I cancelled the listing before eBay took money from my bank account, but I don't know if the will take money out of money account still. I tried calling but I don't know how to get to talk to...

why i get outbid within 2-3 seconds before auction ends

This is a very frustrating experience. I have been outbid multiple times at right about 2-3 seconds before the end of the auction, so I have no time to increase my bid. I M WONDERING IF THERES A COMPUTER PROGRAM BEING USED TO PULL THIS OFF. IT HAPPEN...

i won an auction on a football card numbered 3/10. The auction ended but seller relisted item.

now I'm bidding on 2 exact cards from same seller. can't retract my bids. I should of won at price when auction ended. now another week to wait. what can I do? I feel cheated. There was no reserve price either.