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Forum Posts

Resolved! Seller closed return

Seller closed return today 8th september although he did not provide return detailshow to reopen return?

Messages

I've sent a couple of messages in my ebay to the winning bidder and the messages says not delivered.

Sellers claiming you requested a refund

I have had several instances this year of purchases being cancelled with the seller claiming I requested the cancellation. I find ebays customer service doesn't help me at all. How can eBay be notified of sellers lying about cancellation. Customer se...

User avatar by Rising Star
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help

I didn't receive the goods, the seller didn't reply to my message, and I can't get a refund.

User avatar by Enthusiast
  • 20 Views
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refund for item that doesn't work

I purchased a £5 battery charger from china 17th August which doesn't work, I contacted them and they said don't worry we will send you a refund in a couple of days, but we don't want you to return it.4 or 5 days passed still no refund so I contacted...

Strange payment behaviour

Hi all,On Friday 8th around 11pm I purchased an article using PayPal. After the purchase was completed a screen on ebay with the message along the lines "the order was registered, we will email to you on [mail] when the processing will be completed. ...

Ebay is CHANGING my shipping weight!

I have a scale. I know how to use it. I will weigh and put in EXACT weight, then a buyer buys the item and ebay has dropped the oz. section completely and I have to pay more. Example: Book weighs 1lb. 12 oz. I put this in the shipping weight section....

Fraudulent returns

I have 2 times now sent out items knowing exactly what was sent but the buyer claimed it was a cheaper version and returned their cheaper version so I’m not only losing money to eBay I’m out the product I originally began with which is far more expen...

User avatar by Enthusiast
  • 23 Views
  • 0 replies
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Authenticity Card

I recently listed an Authentic LV Bag. I have a potential buyer. However, she said my listing didn’t have an authenticity card. I was under the impression it was done at checkout. I am new to EBay selling and don’t know how to get the card to show on...

Authenticity Card on listing

I recently listed an Authentic LV Bag. I have a potential buyer. However, she said my listing didn’t have an authenticity card. I was under the impression it was done at checkout. I am new to EBay selling and don’t know how to get the card to show on...

Resale start - Request for Assistance

HelloSubject: Resale start - Request for AssistanceDear eBay Support Team,I hope this message finds you well. My eBay seller account [ thefitoutlet] 60 days has been selling closed and I would like to request a review and rein start of my selling pri...

Marked item as Delivered

I sold an item with shipping costs however at the end the buyer picked it up.he paid with PayPal and I marked it as shipped however it is waiting to be delivered on eBay.How can we change it manually to “Delivered”?

User avatar by Rising Star
  • 43 Views
  • 1 replies
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