Community Mentor Program
Love helping others and know a lot about eBay? You could make a great Mentor!
Forum Posts
Refunds and pay out
2 months ago after being on the phone with eBay representative for over an hour I was told she would credit my account for the $99 for something I didn’t know. To date after several messages I still have not been refunded. Also I need to get paid. It...
Customer service
Bought a lighted crossbow nocts to big want fit bolts and cracked one. Can you please get me some smaller nocks
Cancelling a purchase
I made a purchase quite literally by accident. I immediately requested a cancellation and contacted the seller. I haven't received a response in regards to my cancellation request or my message to the seller(understandably so, in keeping with scammin...
watchlist notifications
ebay's instructions on how to permanently delete one specific item from my WATCHLISTS are buried somewhere in a lot of gobbledeegook.so how do i delete it?
Defective part
Hello, I purchased a catalytic converter in January and it is defective. I’ve tried to contact the seller and they have not responded. I am trying to sell the car and the check engine light is on and keeps coming on, for catalyst efficiency.The order...
USPS priority mail
A buyer selected USPS Priority mail express flat rate envelope and paid. So I need to use USPS Priority mail express flat rate envelope. Do I purchase and print up the label through ebay and take that to the PO and put on their flat rate envelope? Or...
Using a warranty
I want to know how to implement a warranty
Shipping wrong address
I sold an item and after purchase she asked for it to be sent to differnt address than what ebay has for her. I sent to old address because I forgot the email. I asked if she knew anyone near the old address that could go and get it and she says she ...
Digital
Why does eBay continue to list Digital cards with regular cards? I hate that! Why do they not address the complaints? It leaves me one option...quit buying through eBay! That’s next! Attention eBay...check how much I have spent the last 8 years...it’...
postage
can you tell me how i go about shipping a item and get ebay postage ??
Resolved! Damaged item
I bought a poster from a seller and it arrived damaged on the edges. The packaging was USPS triangle tube and not very protected. I reached out to the seller twice for a refund of the shipping cost which I think is fair and they've ignored me after b...
Warranty
I want to know how to implement a warranty
Item delivered to wrong address
item was delivered to wrong address in a different country. My address is correct on my profile. I can’t get help thru eBay’s helpline
Buyer beware!
Warning to everyone buying on EBay. If you buy anything , and the estimated delivery date is beyond 30 days you can be scammed. EBay is set up to help scammers. After 30 days EBay will not reimburse you if you don’t get your item. And EBay makes it i...
Changing the delivery address after the order has been placed.
I have a buyer in Canada whose delivery address show Glendale Heights , Illinois. He claims he did not enter that information and is concerned his account was hacked. Is there anyway beyond canceling and repurchasing the item to update the delivery a...
