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Seller listed item as mint but has a defective part

Bought a receiver listed as mint(y). On arrival the volume knob does not work correctly. Seller will not accept returns and will not accept that the unit is not mint. Claims it :worked for them:. I want a partial refund since the unit is not mint. Wh...

undeserved defect

Sold 4 books. After the buyer paid he contacted me for local pickup. Met his wife and gave her the books. She gave me cash and said they preferred to pay that way. Got home and sent a refund for the payment made thru paypal. Now eBay has 3 of these b...

Will ebay hold funds

My current buy had me email a video of device to check condition. They then said ebay should send me a email about holding funds until item is shipped with a tracking number... that "ebay" email was sent from a gmail.. this a real or a scam?

User avatar by Enthusiast
  • 45 Views
  • 2 replies
  • 0 helpful

need advise on return please

what do you do if the buyer states the product was damaged when received and does not show proof that the item does not work, yet I have a video that show it does. now that buyer is demanding a refund with no proof. and what happens if I receive the ...

Buying

How do you get to actually get to a customer service person?

User avatar by Explorer
  • 27 Views
  • 1 replies
  • 0 helpful

For an already listed item - any way to increase the available inventory quantity?

Hey fellow eBayers! I have already listed a few items from a particular company. I have just now been able to get more of each of these items and want to reflect the new larger amount available in each item's listing. Is there any way to do this? I'v...

Bids Allegedly Refused

During the past five years or so, I have made hundreds of coin purchases through ebay. Unfortunately, I have been informed I allegedly did not pay or honor purchase commitments on two occasions. As I have complained so many times, there is always con...

Gift cards

Why can you not load them ahead of time why do you have to wait till you have a purchase in your cart?

User avatar by Explorer
  • 15 Views
  • 0 replies
  • 0 helpful

no intent to ship because of low bids

is there anything i can do about a seller that has an auction,does not get as much as he wants out of the item,then cancels the order then lies to me and says the post office busted it when it says it was never shipped.

User avatar by Explorer
  • 29 Views
  • 1 replies
  • 0 helpful

Never got email notifications

Has anyone ever ordered, then not received eBay confirmations of purchase or shipping?Seller seems to be handling order properly, but I have not received email notifications.Have never failed to receive them in the past.

User avatar by Explorer
  • 15 Views
  • 0 replies
  • 0 helpful

My account has been restricted !

In an email they ask me to upload tracking #s for everything I have sold , now at the end I was using ebay shipping labels, so they have record of all that correct ? And all of these auctions ended well over 90 days ago , I don't even have the know h...

User avatar by Pathfinder
  • 36 Views
  • 1 replies
  • 0 helpful

Resolved! Feedback on cancelled items

I have two items in my awaiting feedback to buyer list that are canceled items. I cannot leave feedback and I cannot delete them from the list. I want them gone. How do I get them removed from the awaiting feedback list?

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