I sold an item (japenese porcelain bowls), when the buyer received the
item, much to my surprise she filed a claim of Defective (they had
'bruises), and wanted a full refund. she sent pictures that were my
listing pictures and I could tell they were ...
what do you do if the buyer states the product was damaged when received
and does not show proof that the item does not work, yet I have a video
that show it does. now that buyer is demanding a refund with no proof.
and what happens if I receive the ...
I think it has to do with how you appeal, they are very tunnel vision. I
said she used the product - she opened the box, listed the items, so she
'used the product' when she listed it. apparently that was good enough.
It wasn't about the money, it wa...
GREAT NEWS! I was told by CS to let the time run out for returning funds
and file an appeal, so I did - and I WON! they also took my listing off
her site. I am amazed!
items were returned today, I opened the box and to my surprise it was
all there and not broken. she didn't pack it as safely as I shipped it
to her, I think she was hoping something would break to justify her
return. I called ebay and they said to re...
