Ask a Mentor

Forum Posts

Sorted by:

Why Ebay not have a mailbox ?

Why Ebay , not have a direct email? , many times not have time to wait to taking to Ebay representative . Seller

making an offer

can I make an offer to a seller for an item that does not have the option "Make An Offer" ???

eBay will not re-open a case after 1st appeal and a new piece of evidence of fraud

I've have been scammed buy an criminal indivual who uses the tactic of provoking the buyer protection service and somehow alters the return shipping label to cause a mis-delivery of returned merchandise. Who know what was actually in that returned bo...

A return the seller doesn’t want back

How in the world do you get in touch with eBay when their topics of choice don’t cover your concerns? I have a seller that doesn’t want his product back after he has given me a refund.

searching my listings with a scan gun

does anyone know how to search in my previous listings for an item by scanning the bar code?

Sellers who tell the buyer one thing then do the opposite

I've been with eBay for 8 years, and this month alone I'm spending around 2,500, why I live rurally. Two things are going on with eBay, 1st, if my computer arrow just swipes across "purchase" eBay starts demanding payment. I promise, the has not been...

ebay Bucks

How do you get ebay bucks? Use to get them but haven't for awhile. Received a nickel on two more recent purchases but it wasn't ebay bucks. When paying, using PAY PAL , for the item I won I noticed that I was asked if I wanted to redeem a nickel.....

Watched items are disappearing!

Items in my Watch List randomly disappear, only to reappear in the Ended details when their auction/listing ends. It’s really annoying, as items I’ve been hoping to bid on appear once they’re sold - many times at a price I would have beaten! I use eB...

Account still restricted

It has been years and my account is still restricted… please help on removing restriction. Thank you!

What does the letters infront of price mean

The price had a reduction for 15 minutes then went back up 路‍

Destination country not supported by eBay postage. Please go to website to purchase label

I just sold something and the alert came up. What does this mean. What needs to be done on my end or the buyers end?

Leaving Feedback

How do I leave feedback if I made the purchase as a Guest?I have since created an eBay account to ensure returns and tracking are a bit easier in the future, but this hasn't helped with the purchase I made prior to creating an account. Each time I cl...

Resolved! Feedback

How do I remove a feedback that I have left for a seller?

International Shipping

I have above average reviews etc but I can't seem to add International shipping to my listing. When I go the "see shipping options", the button to choose International shipping is gray and I am unable to change it?

Why have option for Price + Shipping lowest first

Ebay's Sort option no longer works as expected. You start out with 6000 items, but when you select Price + Shipping lowest you end up with 600. Would like to know how you start out with thousands of items and when you sort you have a couple hundred. ...