Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Tracking status delivered in USA but address in Ghana

I purchased an item from USA seller to be shipped to Ghana. Tracking status shows: Delivered, Individual Picked Up at Postal Facility CAROL STREAM, IL 60188. This post office is in Illinois, USA not Ghana. I haven't received the item. Is there a chan...

Integration process with ShipStation

The 3PL who handles my product shipping has told me he needs my Ebay Account login in order for his shipstation system to integrate with my Ebay account. I find this very difficult to believe. I thought he would need tosend me a link or add me as an ...

User avatar by Enthusiast
  • 241 Views
  • 1 replies
  • 0 helpful

Shipping setting problem and what to do?

A few weeks ago I sold customer a couple of vintage shirts and sent them off only to find out one was incorrect. So I post the correct one to them immediately with a pre paid and addressed label for easy return. They end up wanting to buy the one acc...

USPS tracking issues

Why is it that many items shipped with either ground advantage or flat rate card shipping are unable to be tracked? This seems to lead to buyers claiming the package never arrived even if it might have. I take all my shipments directly to the post of...

India Sellers Price gouging ?

There have been excessive price tags on Bollywood items coming from sellers in India for a good while now but even worse than that is the postage being charged. Seller Indian Allegory for instance is charging US$1000.00 economy postage to mail a sing...

Resolved! FedEx shipping adjustment

FedEx has charged $34.45 adjustment for a toy that weighs 14oz with the box on top of the original shipping charge. This is the second time it has happened. How do you dispute this. FedEx won’t do anything without a FedEx account number which when sh...

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USPS Zones

Clearing up confusion posted by @imac7065 and @ghost-star as the other discussion is old and locked. USPS zones are like a bullseye. The center of a bullseye, the "from" zip code, is based on the first 3 digits of the zip code. From there zones are d...

Resolved! Problem with SpeedPAK shipping

I’m having an issue with my shipment. The tracking shows it was delivered, but I can’t find it anywhere. I reviewed my security camera footage and ruled out the possibility that it was stolen. It seems eBay only allows you to contact the carrier dire...

Return shipping label?

A buyer wants to return a USPS Ground Advantage package to me. She has started an ebay return request but is asking me to mail her a return shipping label. Is that necessary? Doesn't ebay give her a link to print her own return address label? I assum...

User avatar by Thrill-Seeker
  • 49 Views
  • 3 replies
  • 0 helpful

Why is shipping to my buyer so high?

I sold a doll at auction for 14.99, ended Tuesday night. I invoiced my customer and it is showing $18.22. I am in DeSoto, TX 75115. Buyer is a couple of states over. I offered UPS Ground Saver at 2 pounds in a 13x13x4 box. PirateShip wants $10.91 and...

User avatar by Adventurer
  • 79 Views
  • 6 replies
  • 0 helpful

No more discounts on USPS shipping labels

Between September 21 and 28, eBay discounts on USPS shipping labels disappeared. Even though eBay falsely claims to be giving a discount, the same USPS label can be purchased from the USPS web site for exactly the same amount as eBay is charging. For...

User avatar by Adventurer
  • 130 Views
  • 6 replies
  • 0 helpful

Shipping Single Trading Cards

Any tips for packaging and shipping trading cards using the eBay standard envelope? I've come across conflicting information on what's acceptable. I've shipped over 1,000 small items this year, but too many seem to be delayed or lost, and the trackin...

User avatar by Rising Star
  • 150 Views
  • 8 replies
  • 0 helpful
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