Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

Buyer change of address.

Hi all. After a buyer wins a BIN, and after I ship the package, they send me a message saying, "Oh it should be sent to this address instead". 2 states away. Almost 24 hours later.Now what?

USPS North Houston Distribution Center

I ship from TX and sold a video game to someone in another TX city about 4 hours away. I'm not from Texas, so boy I wish the buyer told me not to ship through USPS or something because I had not idea that this particular facility is infamous for dela...

User avatar by Pathfinder
  • 47 Views
  • 1 replies
  • 0 helpful

Not Able To Cancel Shipping Label

When I go to print a shipping label through eBay it will NOT print out on my thermal printer. It doesn't happen everytime, but it happens often enough to where i'm having to contact eBay, with no resolve. I wouldn't really care, but i'm getting bille...

Why are these locations excluded when I didn't exclude them? (+ international shipping question)

Hi,I'm just wondering if anyone can tell me why these locations are listed as excluded on my listings when I haven't specifically excluded them? Barbados, French Guiana, French Polynesia, Guadeloupe, Martinique, New Caledonia, Reunion, Ukraine, Venez...

No seller protection after eBay hub?

Hi everyone, I want to share a situation that I—and many other sellers—have experienced, often without even realizing it could happen. I shipped an item using eBay International Standard Delivery. The tracking clearly shows it was delivered to eBay’s...

Reminder: FedEx Ground Economy packages can NOT be dropped off at the post office

Sellers should not drop FedEx Ground Economy (SmartPost) packages with USPS. It doesn't matter that FedEx transfers to USPS for second leg of delivery some of the time or that there may be USPS info on the label. Always bring those packages to FedEx....

USPS-no-other-carriers.png

Shipping costs

I have a bunch of Halloween costumes. I talked to several people who were shipping their costumes via Media mail. How are they able to do that? How are others shipping their costumes?

User avatar by Adventurer
  • 138 Views
  • 7 replies
  • 0 helpful

FEDEX Overcharged us on multiple shippments.

How do I solve this? Fedex updated the shipping cost after it was shipped, and charged us through eBay. All boxes were legit in terms of size and weight. Their claims were all false. They cheated us on weight and size. What now?

User avatar by Adventurer
  • 82 Views
  • 3 replies
  • 0 helpful

sold item

I sent the item without ebay label and sent usps with tracking number 

How to make sure you take advantage of Ebay Discount Shipping?

I am sending a printer(large package) to someone across the US from CA to GA. I invoiced my buyer with Fedex Ground as this was by far the least expensive. This is unusual because Ebay automatically does it for me usually. Now to get the ebay discoun...

User avatar by Adventurer
  • 93 Views
  • 4 replies
  • 0 helpful
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