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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

ESUS Tracking Still Extremely Unreliable

Hi. I still don't know if eBay ever hears any of these posts, but I wanted to put this here for the record. The ESUS tracking system is still far too unreliable, and it causes headaches for sellers because buyers look for a package and it often seems...

How do we file an insurance claim with Fedex?

How does one file a Fedex damage claim when they are asking for us to get this site's Fedex account number?I ask CS this site for this number and they don't know it. So how does one file a damage claim with Fedex if one used this site to print and pa...

Resolved! Shipping more than it should be

I ship USPS Ground Advantage and ship small items less than 16 oz. Buyers pay shipping. The cost eBay shows it will cost is about 1/2 of what it really is. I know eBay takes a % of that shipping paid. Are they marking it up to benefit them or ??? I d...

Resolved! USPS Misdelivered My International Package to a Military Base (AE) — Buyer Opened INR Case.

Hi everyone, I’m an eBay seller based in Taiwan. USPS Misdelivered My International Package to a Military Base. Buyer Opened INR Case. I shipped a package to a buyer in ME. The address on the label is 100% correct — I’ve double-checked it multiple ti...

usps ground advantage

I'm looking at the ground advantage shipping prices,and I could use some input on how to charge a buyer the correct amount. I am not a very experienced seller,so bear with me. How do I put a shipping price in the initial listing before knowing the wi...

USPS - Several of my packages dropped off show no track updates just shows label created been 6 days

USPS - Several of my packages dropped off show no track updates just shows label created been 6 days is it just the holidays? Anyone see the same? Shipments left from Miami, FL.

customer requests ship in 5 days

Customer paid an requested i hold shipment until 26 is there a way to do so with out getting dinged

How do I get EIS to show up for Puerto Rico buyers?

According to https://www.ebay.com/sellercenter/shipping/ebay-international-shipping if you expand "Will eBay International Shipping offer service to some expanded domestic shipping locations?", it does show Puerto Rico. But I'm not seeing EIS availab...

Marked rec'd

How do l mark an item i rec'd that still say intransit

Pots

Have never received them an tired of waiting. This is AWFUL

eBay Branded Shipping Supplies quality of air jackets ordered recently were poor

I have been buying and using my store coupons for a few years now to buy supplies from eBay and very happy with the quality, design, and condition of the supplies until recently. I am not sure what has happened but in the last few quarters I have had...

changes to USPS tracking next year?

I had to check tracking just now and found this tidbit. "Your item is eligible for USPS Tracking Plus. This feature allows you to buy extended access to your tracking history and receive a statement via email upon request. Without this feature, your ...

Did I get hoodwinked about item location?

I recently ordered something I need as soon as possible, bearing in mind the Christmas postal congestion. There were many sellers so I looked at handling times and refined by 'US Only,' though I know better than to trust that 100%, so from there I lo...

Resolved! Shipping label page complaining that customer supplied address exceeds 40 character limit

It's getting harder to get here, the front page is starting to act like an unlimited doom scroll page. So I'm prompted to make sure the information is correct on a shipping label, or cancel the order and then ask the customer to revise their info. So...

USPS to be closed the 24th, 25th and 26th? Or...not?

I've seen conflicting information about this. What we do know is Pres Trump , by executive order, declared Dec 24th and 26th Federal Holidays today. Happy Holidays to all!