Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Reminder: FedEx Ground Economy packages can NOT be dropped off at the post office

Sellers should not drop FedEx Ground Economy (SmartPost) packages with USPS. It doesn't matter that FedEx transfers to USPS for second leg of delivery some of the time or that there may be USPS info on the label. Always bring those packages to FedEx....

Thermal Printers?

HI. I am interested in printing my own shipping from home. I have always just brought packages to the post office. So I guess I have a few questions. How do Thermal Printers work?What is a good inexpensive desktop printer?Do they last a long time? Ho...

Shipping options problems and "Unfortunately, this item isn’t available for purchase in your loc..."

Hi ebayers!I have been using ebay for a decade, but recently I completely stopped understanding what is goin on with its interface. Back in the days I had a simple window with one tab about description, and shipping tab nex to it, where I could see r...

Need to Verify Customs Form but Getting "Bulk Label Printing Error"

A buyer purchased two items and wanted to combine the order after the fact, which I'm fine with. I am shipping from Canada from the US. At the time of the purchase (yesterday) the buyer selected USA Tracked Packet with Canada Post but since there is ...

shipping multiple items separately

how do you decouple multiple items to one buyer and ship separately?

USPS lost package claim how long should it take?

Filed 2 on 2/19 and one was paid within 4 or 5 days the other one was shipped on 1/24, claim filed on 2/19 and it still shows "under review". Anyone else having this happen?

How to cancel prepaid label when it's marked as shipped.

Hi, Just sold a phone and I wanted to use the prepaid label feature but I didn't like the fact that it didn't require a signature. I wanted to go to the post office and get it shipped independently. How do I undo marked as shipped so I can cancel the...

Ebay shipping label being scanned as counterfeit by the Post Office

My package is being held due to a counterfeit label. I printed the label directly though Ebay, so I know that's not the case. The tracking # shows it's being held due to unpaid postage, but USPS informed me it's actually being held due to being count...

Shipping as a seller

Hello I have been a member since like 2011 but just recently started listing some items and selling my collection, I have stumbled onto issues where USPS isn't updating, and the items have been delivered after speaking with the buyer, and the funds a...

Alert Unpaid postage, item will not be delivered Label bought thru eBay

So a package seemed to be sitting since 1/29 with no scans until I learned the trick with FedEx/USPS tracking.https://community.ebay.com/t5/Shipping/Be-careful-with-FedEx-Economy-handled-by-USPS/m-p/34937588#M499048 When I went to track it using the ...

Shipping costs on larger, heavier packages vs what I'm seeing others listed for?

At work, I list on various formats including ebay for the company, one of the things they do is huge buy outs of collectibles and antiques.Today a truck load of antique, (1920's or older in this case), type writers, cash registers, and sewing machine...

Resolved! Lots of USPS misdirected packages

Has anyone else seen an increase in USPS Ground Advantage misdirections recently In the last 30 days I've had more than 10 I had one that went from Philadelphia to Nevada to Missouri and finally back to Ohio Took 12 days to make the trip Customers ar...

Resolved! Strange Tracking

Not sure what is going on with this tracking. I purchased the item on May 14th and was surprised it was on my front porch two days later on the 16th. I left feedback stating how fast the shipping was. Tracking was really strange. I even got a notific...

My buyer contacted ebay saying they did not receive the package

My buyer contacted Ebay saying they had not received their item. I looked up the tracking and it says it was delivered with location date and time. I sent them a copy. They still want the item. What is my responsibility on this? I assume it was stole...

Resolved! First Time Shipping

Hello - I am new to selling and sold my first item today. I was excited to get it shipped out right away. I was being so careful to get it right, but I'm afraid I've already messed up. I went to my messages, clicked on ship and then purchase label fr...