Shipping

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Why do both buyer and seller pay for shipping?

Hello, I recently sold my first ebay order. I listed the item for $160, and the buyer paid $173, which included shipping. However, in my payout, I was only paid $132, where $24 was taken out for fees and about $16 was taken out again for shipping. Is...

International shipping - Help needed

Hello, I am newly registered seller from Egypt and I have a problem generating labels because my shipping address is not in the U.S. Is it right to add one of Ebay's international hub as my shipping address in order to be able to generate labels?

How do I pay tariffs to get my order.

Due to US policies, import fees for this item will need to be paid to customs or the shipping carrier on deliveryHow do i pay UPS for this?Has been setting in Washington for over a week.No warning from Ebay nor seller. Not happy

UPS AND FEDEX

TO ANYBODY OUT THERE THAT NEEDS TO SHIP ITEMS DO NOT USED UPS OR FEDEX .because they charge you by the size of the box not by the weight.i 'm living proof of what they did to me.ups ship a item out for me and i gave them the ebay label and the women ...

Shipping setting problem and what to do?

A few weeks ago I sold customer a couple of vintage shirts and sent them off only to find out one was incorrect. So I post the correct one to them immediately with a pre paid and addressed label for easy return. They end up wanting to buy the one acc...

Resolved! Buyers shipping fee doesn't cover the total amount for the shipping label. Why?

Most of my packages cost $4.24 - $4.41 to ship out using USPS Ground Advantage, but the buyer usually pays only $2.50 for shipping. So we add $1.74 or so to this of our own funds that the buyer hasn't covered when we purchase the shipping label. Rare...

Carrier refused to ship item forward / Unable to deliver

Hi! Yesterday I was checking a package's tracking and saw this update "Carrier refused to ship item forward". I'm confused because recently I bought a similar item from the same seller and it was delivered without a problem (it is a collectible toy w...

Moving? How to update your address and item location as a seller.

People ask me this all the time, thought this post might be helpful. First go to Account Settings > Addresses under your account settings and update all relevant address fields. To avoid problems with old data, rather than updating an existing addres...

Resolved! International shipping - address

Hello, my seller will ship toeis c/o my nameEvtn:code110 Internationale BoulevardGlendale Heights IL 60139-2080 is this a legit ebay shipping center address? thanks for help!Jonas

Old X-rays Shipping US to Eu?

I have a couple listing of old X -rays just listed a few hours ago and someone from Romania just messaged to ask if i could allow international shipping, they would like to purchase. I think I have long had international shipping allowed and done so ...

Resolved! I owe more for shipping

I received an email saying I owe a little $$ for shipping an item. I entered the wrong weight by accident. It isnt much but how do I pay it? They said they attempted to withdraw the $2 from my account but it was declined. I go to the listing and clic...

Resolved! No Authentication address on shipping label

Hello, I am a first time seller, I found a very rare gaming card that I wanted to sell to make back the money spent. I sold it for 1300CND Which gurentees authentication. When I looked into it everywhere said there would be a free shipping label made...

eBay bought postage increased.

eBay decreased the discounts for buying shipping although USPS did not raise rates.I shipped an item today and bought thru eBay and actually lost money due to the fees and shipping increases.When I took package to Post Office I brought up the increas...

i need how to proceed with canadian sellers re tarrifs to the us

i am confused in regards tarrifs on canadian sellers shipping to the US , what are we supposed to do ?who pays for the tarrif amount ? ebay says it has to be paid up front before shipping .can anybody explain the exact procedure , my understanding is...

Resolved! RIDICULOUS UPS SHIPPING ADJUSTMENTS - NOT VALID

I received yet another unjustified UPS shipping adjustment on a package that was sent using a purchased 16 x 16 box. UPS charged an additional $1.95 saying the package was 17 x 17 ??? Huh?? This is the third adjustment from UPS with WRONG information...