Shipping

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SHIPPING ERRORS

THERE has to e something wrong with the shipping calculator. They are asking $120.00 to ship a cell phone to Canada. Its not just 1 person its all of them. Ebay should check this out.

Contacting eBay Customer Service

How can eBay Customer Service be contacted by phone? I tried doing it using their website different options to no avail. It takes me in circles. Chat was not working. email was not working. Need a phone number

Shipping to Canada

there is no way in heaven that a small makeup travel case costs 121.00 to 154.00 to ship to Canada. you all are missing sales by using the Global shipping service. I can ship the same to USA for under 40.00. this is the most insane thing I ever seen....

New Shipping Rates Questionable at Best

Yes, when one adds packaging costs, Plus the 13.25 % eBay charges on all items, the new shipping rates are almost at my cost or in many cases they are higher. Yet we are told how Great their new Rates are. They want to lower costs to buyer at the exp...

Confirming with buyer if they are using a freight forwarder before shipping it?

Probably beating a dead horse here, so apologies in advance: I have a buyer who paid for the item and the shipping address is a well known freight forwarding company's address, as evident by several other posts on this forum (3601 Old Capitol Trail U...

eBay's International Standard Delivery shipments are getting overcharged.

To preface, at the point of creating labels I ensure to document the exact weight and dimensions of the article to be shipped via eBay International Standard Delivery. This information is documented into my accounting software and reviewed every 4 mo...

FedEx overcharges.

As I write this there are 4 complaints on the first page about FedEx charge backs (out of 15 - that’s 25%) Guy walks into a doctor’s office, raises his arm over his head and says “Doc it hurts when I do this”. So the doctor says “Then don’t do that” ...

USPS news that may help IMPROVE their Services. PAUSING some Changes.

Many of us that use USPS as our shipping have noticed that it just keeps getting less and less dependable. More and more packages are getting delayed and even worse, lost. It is significantly affecting our buyer's experiences in a negative way and in...

Resolved! What's wrong with Fedex?Cost adjustment

Today I received a notification about three parcels where Fedex has recalculated the cost.The weight of my parcel was LESS than what I initially indicated and paid for. And Fedex charged me double the cost. I always specifically indicate not 3.2 lb, ...

Buyer address change

My buyer changed her address long before she made a purchase from me. She was able to see the change on her end but the shipping label reflected her old address. I shipped the item via ebay usps unaware that the address was incorrect and of course it...

Reshipper is Portland

Someone bought a sports card from me. I only have 35 transactions, so I wasn't aware of re-shippers. I sent the package to Portland on April 29. It got to Portland May 3. Then the tracking said forwarding to next location for 3 days until May 6. Stil...

Fedex overcharge on label AGAIN!!!

There was a two week period in April where sellers using Fedex effectively were getting cost adjustments that virtually doubled their shipping charges. Each time a corrected adjustment was made days later. Today I received another of these overcharge...

eBay Standard Envelope, the Current State of USPS, & the Current State of AI

I'd like to start a conversation surrounding a very easy implementation that would save small business owners / solopreneurs invaluable time and money, that I would think eBay would be in support of, as an enablement tool.It's great that they worked ...

International shipping

I have someone that is asking for first class international large envelope. My concern is tracking is going to be similar to PWE and not really update. If I choose that option, can I upgrade shipping to ground so just pay the difference? I know I can...