Shipping

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Is anyone else experiencing any issues with USPS tracking status?

I recently sold a smartphone and opted to use USPS Ground Advantage to ship the item less than (but almost) two weeks ago. At the time of shipment, I wasn't aware that there was a service disruption due to weather which would affect the state that I'...

Ok, how did this happen again?

I sold an item and the buyer paid $8.50 to have it shipped. I went to print my label and I was charged $8.98 for it. The details: no, it wasn’t a dimensional package (8x8x6); no, I didn’t add any weight (in fact, it ended up being 8 oz less than the ...

Can't buy from UK sellers anymore

I used to be able to buy from UK sellers and didn't have that problem until yesterday, all of the sudden the US is now dropped from the global shipping program on most listings, is anybody else having problems with that? And it's only effecting UK li...

Voiding Shipping Labels

Dear fellow people, I was wondering when I will get my refund for a shipping label I voided about a week ago. I have heard it can take up to 15 days, but why in the world would it take that long? Also how/where will I see that I have been refunded? W...

USPS tracking is messed up

I have 4 packages that were sent last week. Tracking shows them going through 1 or 2 usps facilities then all 4 of them now show the last tracking scan which says “pre-shipment info sent usps awaits item. Another Ebayer has at least one package showi...

I paid too much shipping.

I had to view and screenshot the QRCode more than one time. I was charged for every time I viewed it. How can Iget this rectified. My money is still on hold.Thanks Muchdgboutwell

Yanwen tracking

Hi, I bought something from China and the seller added tracking number. They chose Yanwen. It still shows the same status which is added tracking number. I asked the seller about this and he said there will be another tracking number once they send t...

Tracking infro saying carrier prealert- not received from retailer (I need help to understand it)

First of all, I am a buyer. If I am posting here is merely because all of you surely have more knowledge about tracking than me and probably you can bring some light to this little issue. It's the first time in my life I am seeing this on a tracking ...

Pirate Ship: Suite Number missing in imported address

I imported an eBay sale into Pirate Ship so I could purchase a shipping label, but for some reason the suite number was missing in the recipient's address. I tried re-importing it, with no luck. I abandoned that and purchased the label through eBay, ...

Seller shipping discount

Did the shipping discount rates just change? I typically use the shipping calculator to determine a flat rate and the amounts have increased quite a bit. Also, it is no longer showing the percent discount offered….I swear it previously showed % disco...

Ebay let me down

I purchased some gucci sneakers that I never received. I contacted the seller and she had a tracking and confirmation number. But like i stated i never received it. I opened up a case and appealed the decision. The refund was denied. I waz told by 2 ...

FedEx Overcharging, added exobitant additional charge on top of original label cost

I shipped a baseball bat via Fedex on april 22nd, which was delivered on april 30th (yeah, slow service). I had inputted the box dimensions and weight on the Ebay shipping page as always. The lowest cost (for standard service) was FedEx for $12.59, s...

Dropped off a FedEx package @ Dollar General & now 5 days later both are saying they don’t have it!!

Ok so on May 7th I bought a FedEx label through eBay for an item that I sold & had been paid for immediately… It was a $700 item so of course I bought insurance for that amount, printed my label at home, taped it fully using 4 long strips of tape cov...

The PDF is password protected. Enter the password.

please help!!!this has been happening since mid April 2024. I’ve reached out to eBay, about this issue, and they do not know what it is. I thought maybe it’s because I added my printer, which is a canon mg3520 to my Microsoft laptop recently, so I r...

Shipping to United States territories is international?

Why does eBay classify United States territories (Puerto Rico, Guam, the US Virgin Islands, American Samoa, or CNMI) as "international" for shipping purposes, when in fact USPS domestic shipping rates apply? Are the international fees that eBay colle...