Shipping

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Buyer wants to return item that says "Untested" and "No Returns Accepted" in the description

I sold a Playstation 2 for $80.00 CAD and now the buyer wants to return the item but I explicitly said that it was "Untested" in the title and "No returns accepted" in the description and I need to know what to do next and if I can refuse return.

Cheapest Shipping Option Not Showing On Listing

New seller here, This is my current shipping policy for all of my listings:https://imgur.com/hz9vKAd I assume the lowest shipping rate will be shown to the customer when browsing, but it seems like that's not the case. This is what shows for one of m...

Seller recovering from eBay for lost package sent via eBay's UPS shipping

I sent a package using eBay's UPS shipping option. The package never was delivered and eBay refunded the funds to the buyer but has never responded to our claim for reimbursement for the lost package sent via eBay's shipper. How do I get a live perso...

Resolved! PirateShip rates and eBay Policies

New seller here, I was curious about using PirateShip shipping so I made an account and connected it into my eBay. However, I have a couple questions that PS support couldn't answer fully. Scenario: Let's says someone buys an item and pays me $10 for...

UPS & FED EX RATES

Be very careful on UPS and FED EX rates mine just DOUBLED since last month on the same size and weight packages.shipped reno to east coast in april for 1/2 of todays rate from Reno to So Dakota.There IS no rational explanation..

how do I charge a buyer a 10% restocking fee for an item he wants to return?

My buyer has a problem with a camera lens I sold him. Nothing wrong with it when I sent it to him, but he claims he can’t adjust the aperture while using it, but the same lens works fine on his friends camera body. he offered to pay a 10% restocking ...

Heads up on International Shipping reimbursement for damaged items.

As the title states this is a heads up on International Shipping reimbursement for damaged items. Be aware that even if you show pictures of the damage USPS will NOT refund money on damaged items if the buyer refuses to take the item to their post of...

Your Excluded Shipping Locations Will Soon Be Managed By eBay

Received the following email today: "eBay International Shipping will soon manage your excluded shipping locations We're writing to let you know that starting June 6, your eBay International Shipping settings will be updated to automatically manage e...

eBay purchased shipping problem

I sold 2 items. I purchased priority shipping through eBay and dropped them off at the Post Office on May 2nd and they gave me a receipt. Then Saturday both packages showed up in MY mail box. They had a note attached saying I need to bring proof of p...

Return shipping label not loading

I initiated a return since the item was not as described. Return was accepted by seller and return shipping message came but the label is never presented to print. The app says the label cannot be loaded at this time please try again later. I have tr...

Got a label through EBay, and dropped package at UPS. Package never delivered

Package delivery information not available.

Dear eBay, please stop insulting your best sellers!

It's insane, how can be a late delivery by USPS the seller's fault? Fix that idiotic rule!

Resolved! USPS sending to Mail recovery center, then stating unrecoverable. 2 this month.

Is anyone else having this issue with USPS this month. We have had two that have not been returned to us & this latest one was sent to the mail recovery center. We use 4X6 stick on labels and I tape clear tape across the address. It states that it co...

Shipping Coupons, How?

As I understand "digitaly delivered" sales of coupon codes are prohibited. Then how do I ship the physical coupons since "eBay Standard Envelope" is not an applicable category for coupons? It doesn't make sense to spend $4 on USPS Ground for a coupon...

Federal Express building destroyed by Tornado in Portage Michigan

My area has been under Tornado Watch and Warnings for the last several hours. A while ago news reports are saying a Fed-Ex facility was destroyed. The video I've seen looks like it's a package handling facility.