Shipping

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Resolved! Never Received Ebay Authentication Center Item

So disappointed at ebay authentication service, it was shipped to them as mandated but didn't pass the SIZE inspection... When I first got the failed report (around 6/6), I was surprised it says the actual size is US 4 and it didn't match my listing ...

Tracking no longer automatically added

When buying a shipping label the tracking number was automatically added to the order and the order was marked as shipped. This is no longer working for me. Anyone else having this problem?

Return informed that it belongs to dangerous goods and refused to be accepted for transportation

My order was returned and sent back to the shipping company, but they refused to accept this damaged item as it is classified as dangerous goods. I want to know what to do, but I have sent countless emails to EIS without any response. Can anyone tell...

HOW TO GET REFUND FOR CANCELLED SHIPPING LABELS IF USPS DOES NOT REFUND.

I CANCELLED 3 SHIPPING LABELS I MISTAKENLY ORDERED ON E-BAY WHEN TRYING TO SHIP AN ITEM I SOLD. E-BAY SAYS IT MAY TAKE 21 DAYS FOR USPS TO APPROVE REFUND. WHAT HAPPENS IF THEY DON'T CREDIT MY ACCOUNT WITH THE AMOUNT? THE VIRTUAL ASSISTANT IS USELESS....

eBay Global Shipping Program Canceled My Rare Vinyl Purchase — Record Was “Disposed Of”

Hi, I live in Canada and recently purchased an extremely rare vinyl record from a U.S. seller through eBay. Everything was fine until it reached the Global Shipping Program (GSP) processing facility. To my shock, I received a notice from eBay saying ...

SELLING TO THIRD PARTY BUYERS

I have noted in the past and as of late that when I sell an item to a third party buyer it invariably arrives broken (?).I take extreme precautions in packaging since the majority of my items are fragile/breakable. My feedback will attest to this.One...

Packages seized by US Marshalls with EBay purchases postage saying there is no postage.

my post office is telling me that dropping off packages that are sure post can be dropped off a USPS ( they take sure post all day everyday!) which is combination carries like FedEx/USPS or UPS/USPS. eBay can’t make the rules how sure post work for I...

Don't Use FedEx Ground Economy!

Even though it's tempting and sometime several dollars cheaper, don't use "FedEx Ground Economy". I've had 5-cases recently where it just dies in FedEx Tracking and you file a claim only to hear contact USPS, and USPS will say contact FedEx, no one t...

Shipping

I typically do a bubble wrapped box within a box for shipping. I am trying to use shredded paper as a filler within the box. I get so much junk email that I cross cut shred that I felt I could use it. Thoughts? No complaints from a customer yet.

UK person wants to buy but says the UK England is not available. How do I add it to my settings?

Ive sold to England in the past but I checked and I dont see the UK England in the list for the item I'm selling which is a vintage plane model.My settings show I'm set up to sell internationally.Ive gone thru all the other posts to see if Ive missed...

USPS Closed June 19 Thursday

PO clerk brought this to my attention today. Thursday June 19 is Juneteenth. PO and government offices will be closed. Just a heads up.

Shipping dimensions correct & have cost - but ebay charges a flat fee double the price?

I entered the dimensions and weight for my item - which should be. After measuring, the estimate I put in was actually larger and heavier and still calculated the cost of what it did. Amount is $4.84. Post auction, I go to print shipping, ebay gives ...

My order was shipped to my old address and I canShipping address is wrong need to change my address

How do I chage my address on my account?

Reminder: FedEx Ground Economy packages can NOT be dropped off at the post office

Sellers should not drop FedEx Ground Economy (SmartPost) packages with USPS. It doesn't matter that FedEx transfers to USPS for second leg of delivery some of the time or that there may be USPS info on the label. Always bring those packages to FedEx....

July 2025 First Class postage increase?

Do we have any official word yet from eBay about whether the rates for the eBay Standard Envelope will go up with the 7/13/2025 Postal rate increase that effects First Class postage?I'm planning ahead for whether I need to make any price adjustments ...