Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Resolved! Service on label didn't match service used?

I am totally confused. Buyer purchased item # 144801375105 set of 3 kitchen towels. (one off item so listing is ended) Printed shipping label through eBay bulk shipping. Item weighed 15oz. Paid $6.00 for USPS Ground Advantage. (as shown in listing pa...

User avatar by Rockstar
  • 2261 Views
  • 10 replies
  • 0 helpful

Feedback Revision

As I understand eBay International ShippingYou're protected from: Negative or neutral feedback related to item handling during international shipping Would a Neutral such as "Shipping was very expensive and took too long to arrive" be removable? If i...

Problems Shipping from Europe to US

Hi everyone, I sent more than a dozen registered packages from Serbia to the US at the end of March/early April. Around that time, this whole US tariffs thing started, and since then, not a single one of them has been delivered. I'm refunding buyers ...

Why can i not print a second label for packaging?

When i printed with my phone, the label filled up the entire page and i cannot use that for a small envolope. Why can i not print a second time from another device? This is incredibly frustrating and not intuitive at all.

Estimated Delivery Dates Become Absurd..!

Hi everybody, Im writing this note in case that someone else facing the same issue. Im living in Greece and when i woke up this morning i found 2 orders from US customers that placed yesterday evening (May 8th). When i check order details i noticed t...

User avatar by Adventurer
  • 197 Views
  • 7 replies
  • 0 helpful

Priority Mail vs. Ground Advantage for delicate, breakable items

I'd like advice on the best way to ship delicate, breakable items. I have quite a bit of porcelain and glassware to list and am wondering if Priority Mail decreases the chance of breakage. I realize that packaging is the most important aspect, and I'...

User avatar by Adventurer
  • 92 Views
  • 8 replies
  • 0 helpful

Calculated vs. Flat Rate vs. Free Shipping

I currently offer calculated shipping for all my items, passing the shipping costs to the buyers. I've "played" with free shipping to see if it generates more interest and haven't noticed a difference. Calculated shipping seems to me to be the safest...

User avatar by Adventurer
  • 77 Views
  • 7 replies
  • 1 helpful

Item not shipped, seller won’t reply

I purchased a preorder for Pokemon pc etb, on feb 12 2025, it was suppose to be shipped late march around march 30 2025. The seller never shipped the item and I talked to eBay representative but they refuse to help me since it’s been more than 30 day...

User avatar by Adventurer
  • 153 Views
  • 22 replies
  • 0 helpful

Resolved! Is "free shipping" free for international buyers?

I listed an item with "Free Shipping." Someone in another country is interested but said there's a fairly high shipping charge even though I selected free shipping for the listing. Is there a setting to offer 100% free international shipping to buyer...

Yanwen tracking

Hi, I bought something from China and the seller added tracking number. They chose Yanwen. It still shows the same status which is added tracking number. I asked the seller about this and he said there will be another tracking number once they send t...

User avatar by Adventurer
  • 44 Views
  • 2 replies
  • 0 helpful

Scam address for Global Shipping?

On May 8th when the ebay shipping was down for a little while I purchased a shipping label through ShipSaver. I chose eBay global shipping as the option because I needed to insure for $500 and USPS caps at $400. eBay provided an address through ShipS...

shipping preferences not working

I have had numerous customers complain that when they attempt to buy my stickers, they get a message saying that I don't ship to their state. I have always shipped to all 50 states, I never changed anything. In addition, my sales of stickers have gon...

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