Selling

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Buyer claimed item was defected and returned it damaged.

I sold a comic book that has distinct cover designs. This was not damaged and was in mint condition. The buyer continued to complain saying it was a defect even after I showed other had the same distinct markings. eBay then allowed him to return the ...

Tips on picture taking

I have been focused on selling small collectibles. Usually less than 5 pounds and can ship in small to medium boxes. I'm looking for advice on improving my photographs. Any tips on lighting, favorite cameras and staging ideas are appreciated. Thanks!

Cross Border Shipping policy Settings

My account is registered outside the U.S., and I’m currently unable to list products unless the location is set to my Country. However, our inventory is actually stored in a U.S.-based fulfillment warehouse, and we’re able to deliver to all continent...

HIGH Shipping Costs to Customers: 2 Different Accounts, 2 Different Costs????

Can anyone explain this? I have 2 eBay accounts, both located here at my place of business. The 2 items in the pic are the exact same item, the first one is from my main account, the other is from my spare account.I know shipping costs went up in gen...

Just starting selling, and it appears eBay is making all the money!

I just started selling and am shocked at how little I'm receiving from a sale. Ebay makes more than 50% off each sale...while I provide the item, and do all the physical work. Am I doing something wrong? Not feeling too good about this.

Show discounted price reduced.

Hello, I see a lot of listings were it has a reduced price and shows the original. Not talking about the coupon or sale event feature wear you list it for lets say $1,000 but offer a coupon, since it seems doing that lowers you in search results. I'm...

Package failed inspection / liquidated

I sold three items to a good regular customer of mine. I shipped them in two separate packages to a third party distribution center in Kentucky. Both packages arrived at the center. The buyer received one. The second package has a message stating "Di...

When one door closes

I have seen several posts lamenting the decline in sales. Mine are also down - BUT no lamentations. I spent most of my working life as a custom cabinet maker and home remodeler. So I have been using the down time to remodel my own house. I just finis...

Resolved! My eBay account suspended because of BBE

My eBay account suspended. all my listings were ended. all it happened because of my BBE became 17.5%, although i have 100% positive feedback. can anyone help me out ? What happened actually i want to share here that my BBE became that bad because re...

Additional postage for multiple items in same listing, where to edit this?

Unable to locate where this is done. I need to edit many of my listings as I am loosing money on shipping. Thank You.

Chinese or English?

Was listing items...probably slower than eBay wants.So I get I guess two versions.Funny thing is I don't even sell to China...Good artificial intelligence at play I guess...

AI removal getting ridiculous

I sell watches and Ebay has now took down 3 watches and won't respond to my appeals. 2 were Chinese brands. 1 Didun abot $100 and another cheap $40 Tevice. Now they took down a decently expensive Tag Heuer. The message only says AI removed them for c...

Contacting eBay cust service on social media -- does anyone have a preference as to FB? X? Insta?

I need to contact cs for some real help and was wondering what experiences other sellers have had.

Seller Protection

eBay is a joke! Sold an item and buyer did not like it and asked for return which I declined. They opened dispute thru their financial institution and had their money returned plus they kept my item. eBay stated that I had to get the item on my own. ...

Bad feedback threatened

I listed 4 pair of shorts, same size, 4 different colors. I have a drop down menu to select color, and offered a discount for purchasing 2, 3 or 4 pair. Client bought one, and when it arrived asked where the other 3 were. I pointed out they were pric...