Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

USPS Lost in Transit ESE; eBay refunds from your money!

Buyer opened request for item not received that was shipped same day as purchased and scanned by USPS for eBay Standard Envelope. I get it, after a couple weeks I'd be wondering what's going on and think it'll never arrive. Buyer was patient even whe...

Do I ship items that are 'Awaiting Payment' as an Autopay sold item?

I haven't listed on ebay for five months, so perhaps this is a change I missed. I had three items that sold this week. One is paid and under 'Awaiting Shipment'. The other two are listed under 'Awaiting Payment' with a note that the autopayment will ...

Shipping paintballs

Is it legal to ship paintballs? If so, what precautions should I take do they don't break during transit?

How Tariff Announcements Cost Me My 3-Year eBay Store

For three years, I maintained an eBay store with the highest possible seller metrics and Top Rated badges for both Global and USA markets. My track record was spotless – until everything changed overnight. The Timeline That Destroyed My BusinessApril...

Buyer not being able to buy, because seller supposedly does not ship to their location

My store is within the United States and I only ship within the United States. I have had several customers contact me saying that they can't put in an order, because of error stating "I don't ship to their location", their address is within the US. ...

FEDEX lost my package - How the heck do I get my money back?

So package was going to California from Maryland. Dropped it off at a FedEx drop-off site on July 2. Picked up by FedEx July 3 late morning. Mid-afternoon it was marked as delivered. I didn't see until the buyer contacted me. When I checked, it was d...

Shipping to Florida

BE CAREFUL OF SHIPPING TO ADDRESSES IN FLORIDA THAT FORWARD PACKAGES INTERNATIONALLY!!! FOR SOME REASON THE POST OFFICE DOES NOT SCAN THE PACKAGE IN AS DELIVERED!!! THE BUYER WILL OPEN A CLAIM WITH EBAY THAT THEY NEVER GOT THE PACKAGE!!! USE ANOTHER ...

Need COMBINED Shipping Label WITH QR CODE (Problem: Need Bulk to Combine, But No QR Available @Bulk)

ANOTHER EBAY TIME-WASTER, thanks! Need to combine shipping BUT ALSO need QR code for shipping label. Problem is that "Combine Orders Per Buyer " shipping option is only available in Bulk Shipping, but QR code option only available in Advanced Shippin...

Resolved! eBay Shipping Not Paying Fedex for labels?

Sold an item. I shipped it Fedex Ground Economy via eBay Shipping. Fedex picked up the package, scanned and it began tracking. After two weeks, I noticed tracking showed it stuck in Chicago with a notation stating "unpaid postage". This forced me to ...

Item purchased and buyer picked up via Local Pickup but my Ebay account still shows waiting to ship

A buyer purchased an item that I was selling with shipping, via Local Pick-up only. We did the exchange and I entered the numbers under his QR code and it was accepted. That was several days ago and still eBay shows the item under "Awaiting Shipment"...

Late Shipment from USPS not scanning

I had two packages picked up, one was scanned the same day, the other was being sent to Guam and wasn't scanned until it was ready for pickup in Guam.I got a late shipment on the package to Guam and my appeal denied. I sent off the package the same d...

Shipping magazine ads

I have some old magazine ads I think would interest buyers, but I'm not sure how to ship them -- flat, or in a mailing tube? "Flat seems like it would drive the cost up a lot. I know you're not supposed to send advertising by USPS Media Mail, but som...

Package shipped with E.I.S. stuck at Glendale Heights ebay hub

Last tracking update was 'Delivered' at Glendale Heights, IL 60139 on fedex tracking at 9:17 PM April 11, I'm not sure if ebay hub is even opened at 9:17 PM.It's been a week and no new tracking was provided. I'm concerned because it's an expensive la...

shipping problems with FED-x

Over the past year I have had 4 items shipped by sellers using FED-X to which never arrived, FED-X says they were delivered but thy were not delivered. FED-X is impossible to contact about problems, they have the system set up where you can never get...

Late shipment rate issues

I went in to my seller performance and saw that my late shipment rate was nearing 3% which can effect my rating. So I check the report and all of the transactions that I was dinged on show the item shipped the next business day after payment was rece...