Community Mentor Program
Love helping others and know a lot about eBay? You could make a great Mentor!
The content you are looking for has been archived. View related content below.
In three cases over recent years when I have written an honest but negative review, my CC suddenly is compromised! And PayPal is not an option for me. Fortunately, my CC issuer is very understanding and overnighted a replacement CC.If this situation ...
Buyer says they didn’t get items because they were sent to wrong address, wants a refund but is address eBay gave me
Attempting to submit a claim for a refund I got as far as entering four photos, firstly rather large ones. The 'Continue' button remained grey. Then re-sized the photos and entered the little ones after deleting the big ones. 'Continue' remains grey....
Seller keeps emailing a return shipping label that has already been used to return one item!
I have tried twice now to report something as counterfeit and each time Ebay says it’s unfounded. I even have proof from the actual licensing company that the items are fake that were sold to me. The items listed are are said to be authentic from tha...
Dear eBay Appeals Team,I hope this message finds you well.My name is Sandra, and I am writing to formally request a review and resolution regarding a current restriction on my eBay account. I recently received communication from your representative, ...
Good Evening, It has been many years since I last sold on eBay. I did so many years on an account that is not active anymore, I have created a new personal account to sell some items, I have added my credit card to my account. What I cannot find is t...
I have a buyer that would like to purchase several of my listings, The buyer wants me to send one offer for all the listings.
Purchased an item at the end of November 2024, the item has a 1 year warranty, the item stopped functioning properly at the end of June 2025. I contacted the seller for the warranted item, they asked for pictures and the order number which I provided...
I contacted buyer immediately. After several attempts, I called the number provided from customer. The customer doesn't speak English. I was able to get him to send pictures of the item and he's very happy with it. I just can't get the funds released...
Bought a Krypto phone from a seller in Australia, the seller kept stalling. I filed a return request and provided Ebay with the details. 21 days later, Ebay closed the case. I contacted the seller, and they offered to return my $275.00. Several weeks...
How do you opt out of the 7-day autopay option that eBay is testing out?
All my usold and not relisted listings have disappeared. Is there any way to get them back?
I am new and trying to download my first Seller report but this link is broken. The Chat AI was utterly useless.
What options are there if you are wanting to purchase something a seller has that happens to live in the same town/city as the seller. 1) save on $$$2) potentially same day receiving of item
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the eBay Community.
User | Helpful Count |
---|---|
641 | |
379 | |
324 | |
277 | |
243 |