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Refund claim form won't allow submission

Attempting to submit a claim for a refund I got as far as entering four photos, firstly rather large ones. The 'Continue' button remained grey. Then re-sized the photos and entered the little ones after deleting the big ones. 'Continue' remains grey.

I am doing this from a MacBook Pro with up-to-date system. My browser is Safari.

How can I get 'Continue' to allow my claim to be submitted?

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Refund claim form won't allow submission

@jnightinaus1 

 

Try another browser to rule out a browser issue.

 

Be sure  you are including at least two lines of text explaining the issue, separated by a "newline", but using no special characters.

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