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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Let Me Get This Straight..

Ebay will not allow me to sell an Americana salt and pepper shaker set from the 1950s that shows a black man and woman dressed in an Aunt Jemima outfit, BUT WILL allow all types of Nazi memorabilia and coins? Ebay's excuse is the salt an pepper shake...

The History of eBay

I know this may only appeal to the dinosuar sellers, but has anyone had a chance to see the history of eBay on eBayinc.com? It was kind of cool to reminisce. I remember the transition from Auctionweb to eBay, as well as the homepage filled with blue ...

Sold a digital code to someone using the GSP

Ive never run into this situation before. I sold a digital code for a video game. This is usually no problem as i mark it shipped and message them. But now ebay has a step in this transaction and i have to send it to them. Should i ask the buyer if t...

NOT A QUESTION Post: Ebay experiment

I am in the 3rd week of an ebay experiment. This is not a question so read no further if you require one. In the previous two week period on Ebay I: 1. radically increased auction listings2. somewhat increased number of new ebay FP listings3. reprice...

This Board is really getting out of hand with some really nasty people

On occasion, I check this forum to see if there is anything interesting. It is really getting out of control with the same posters who constantly make sarcastic immature comments. There are some newer ebay sellers who ask some basic questions and the...

Negative feedback

I have been given negative feedback by a seller who didn't wait for me to resolve the issue. They gave me negative feedback mid conversation and opened up a case against me. eBay resolved the case in my favour but also issued the buyer a refund at no...

Shipping Charges

My buyer paid full shipping fees as per my listing. But Ebay also withheld shipping from my payment in the same amount. BTW the amount each of us were charged was quite a bit more than the amount I would have paid to ship it.

Winning bidders ghosting or refusing to pay

I have a compact Canon digital camera listed for sale at auction. This is currently the third auction for this same item.The first time, the winning bidder ghosted me, EBay cancelled the sale after 4 days and I relisted the camera. There was only one...

Hi, I send the refund before the shipping back from buyer return.

First time as a seller, I think this is my third return, I just found a scam practice breach, leading to type practice fraud maybe. On one of my last selling, I supposed to hold the buyer refund & check the item before. Maybe I was out of my mind but...

NEW eBay Price Match Guarantee Feature?

Hello,I hope this message finds you all well. Today an interesting thing occurred on the app that has never happened to me before. I am going to write this in point-form.1. I sell an item to a buyer2. Buyer immediately requests to cancel sale after p...

Problems with a buyer

Hello everyone, I am a newish seller here and unfortunately I've already had an issue arise with a buyer. It started out when she bought 3 of my items dirt cheap and then started complaining about the shipping cost. I did the best I could on it and I...

Terrapeak...

"TERRAPEAK" sounds better and cooler than "PRODUCT RESEARCH"... Prove me wrong! lol

Resolved! Canceling sale to buyer in HI.

I thought i had no international or sles to outside 48 states on but someone from HI. bought a golf club. I canceled and wondering If I just relist and they get their money back or do I pay a fee?

Negative feedback from buyer

I've sold on ebay for 14 years and this is my first time receiving negative feedback...I have worked hard for 100%. Recently a returning customer purchased an item, left glowing comments but pushed negative feedback. She has purchased many items in p...

A Buyer with two address's. A previous that popped up. I sent the item before it was paid for

by mistake along with the tracking number. A few days later I get a message that the item was delivered. I went back to the Invoice address and discovered a different address in the same state and same town same name. The buyer filed a claim for not ...