Ive never run into this situation before. I sold a digital code for a
video game. This is usually no problem as i mark it shipped and message
them. But now ebay has a step in this transaction and i have to send it
to them. Should i ask the buyer if t...
They purchased an item on Saturday night. I print the label almost
immediately. I put the item in the mail first thing Monday morning.
Monday night, they message me asking if they can get the item faster. I
tell them it’s already in the mail, there’s...
I believe I may have entered the wrong tracking number on a return, and
I cannot for the life of me find a way to view the return shipping label
that I printed out and attached to the box again. Is there a way to view
that shipping label again? I shi...
Hello, I opened a return request for an item because it did not match
the description. The seller accepted the return, and I printed out the
label and dropped the item off at the USPS dropbox. I entered the
tracking beforehand, but it does not seem t...
I talked to them and they agreed to pay shipping on a physical package
with the code in it from the warehouse. Free shipping from me. So it all
worked out. Won’t be selling anymore codes
The item was marked delivered today and I got a notification from the
case that it was marked delivered. I have not heard anything from the
buyer at all since I added the tracking on the case. Hopefully this is
done with
Oh my goodness, now the tracking has fully updated and it says there was
a search case opened for the item like an hour before it went out for
delivery. There was never any reason to suspect it was even lost. They
opened a search case for it the day ...
@glasser wrote:I am curious what was the estimated delivery time on the
listing for this item? I wonder if the buyer knew this was a cross
country shipment. I think if you shipped within your handling time and
the item arrives you should be covered (...
@axiombody wrote:If you didn't ship the item on time the person is
entitled to open a case. They expected a day before you sent it. Things
do happen and when the tracking shows it's delivered the money will go
to you, but the buyer can add the item t...
