Shipping

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Tracking info update

Hi all, we've received word from our Shipping team addressing the issue with USPS shipping labels showing delivered already. UPDATE: "Transactions impacted by this issue will display accurate tracking events on eBay, although the USPS website may sho...

USPS shipping numbers are already used even though I just bought the labels - ebay selling dupes

This week, I bought shipping labels for USPS via ebay and it looks like they are duplicate tracking numbers used by another seller? The latest incident is I bought a USPS First Class International label from Ebay, but noticed that it wouldn't associa...

I made a sale and eBay automatically purchased a shipping label, how to stop that?

I made a sale and eBay automatically purchased a shipping label. It was in my email after sale was completed. I want the option to get my label from other sources. How do I prevent eBay for purchasing a label for me.

Shipping

The seller hasn't shipped my order nor responded to any of my messages concerning the day He/She will ship order should I be concerned or I just cancel itDelivery date state:2nd July-7th July I ordered it on 28th June today is 30th June

for internal or return processing

is the returned product in its original condition or damaget?

international shipping

i have an international shipping order, but i haven't seen any status updates for amont. Has anyone else had this happen?

Resolved! Cubic Pricing

Can someone explain this one. 13 X 13 X 10 = 1690 cubic inches so it is under a full cubic of 1728. The price is $10.67 12.5 X 12.5 X 10.75 = 1679 cubic inches and is a little smaller the the first measurement but the prices jumps to by $6.30 to $16....

Resolved! Ebay Standard Envelope - Honest input requested

I've been selling on ebay for about 2 years now and have been shipping my items USPS ground advantage. My items qualify for Ebay standard envelope and I am currently considering switching to that shipping method to save the seller shipping fees, save...

Ups label adjustment

I shipped a golden buzz around mobility scooter.. the specifications of the item weight is 93lbs. With packing materials it was under there 120lbs. Limit and all well win m within the measurement requirements i paid $247. The item never arrived at it...

Reminder: FedEx Ground Economy packages can NOT be dropped off at the post office

Sellers should not drop FedEx Ground Economy (SmartPost) packages with USPS. It doesn't matter that FedEx transfers to USPS for second leg of delivery some of the time or that there may be USPS info on the label. Always bring those packages to FedEx....

No New Tracking Info for Over Two Weeks

Hello, I sent an item from the United States to someone in France. The item first went to Ebay's International Hub in Illinois, then was shipped via DHL to France. According to the tracking, the latest update says "Departing From Local Distribution C...

Seller is not provided a good tracking number

The seller did not provide a good tracking numberThank you for your letter. We deeply apologize for this. This is the logistics information from our other platform. We mistakenly sent the tracking number to eBay. We apologize for any inconvenience ca...

Tracking Info Update - USPS/EBAY

Is there any update from ebay/usps because these 2 companies are just pointing fingers at each other. As a seller, I have a couple items I have submitted service request for via USPS and 1 is moving correctly now, but others are still bouncing betwee...

Resolved! No contact from seller

I have paid for an item but have had no contact from the seller, I have emailed them 5 days ago asking if they had received the order and when they would be posting it, so far I have not received anything back, the seller is new and has no feedback f...

eBay/USPS reusing tracking numbers after only a few weeks!?!

I shipped out 20 packages today - June 21st - and had a buyer email me saying they just got a notification that their package was delivered on May 28th to an address is a different state. I checked the tracking, and sure enough, they're right. I doub...