Shipping

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Buyer says item damaged but removed factory seal

Hello! I sold a 6 pack booster box of Pokemon cards to an individual and they provided pictures of the box being damaged. I sold it to them factory sealed but in the pictures it was not - buyer removed the factory seal. They want to return it, but I ...

Resolved! eBay Standard Envelope guidelines

eBay Standard Envelope guidelines state in part that envelopes should be "No larger the 6.125" x 11.5". I have been using 6" x 9" envelopes but also have a lot of envelopes that are 6.5" x 9.5". Could I use the 6.5" even though it's .375" (3/8") over...

international

Customer unable to complete purchase from France - I am enrolled in global shipping. Item 155865483384

Resolved! Be careful with FedEx Economy (handled by USPS)

So, first, sorry if this has been posted already but for those who don't know, FedEx Economy are NOT insured even though eBay shows them as insured. They are only insured while they in FedEx hands and since they instantly hand them off to USPS, you h...

South Korea shipping size restrictions for USPS Priority International and Express

I am posting this here in case anyone else is having trouble with shipping internationally with USPS, this is my email I sent to eBay customer service. On USPS website for services shipping to South Korea it says the maximum dimensions are as follows...

Fedwrecks [Fedex] is gotta be the sorriest shipper out there

Fedex delivered 3 packages i ordered to the wrong address, when i asked them about it they sent a picture of my packages sitting under someones carport, so they did a search and sent a message they had exhausted all avenues and i should contact the s...

Anyone have suggestions on how to stop a package in the hub for the global shipping program?

I made a dumb mistake and swapped 2 shipping labels. The small package went to the person in the US who ordered a golf club. The golf club which was 45" long is at the hub now. I need to stop that from being sent out but can't find a way to get in co...

Resolved! Can't find media mail as a shipping option

I am trying to find the media mail option for shipping with this particular listing:https://www.ebay.com/itm/336011385472 Can anyone find anything that would prevent me using that option with this listing? Thanks

Resolved! Need COMBINED Shipping Label WITH QR CODE (Problem: Need Bulk to Combine, But No QR Available @Bulk)

ANOTHER EBAY TIME-WASTER, thanks! Need to combine shipping BUT ALSO need QR code for shipping label. Problem is that "Combine Orders Per Buyer " shipping option is only available in Bulk Shipping, but QR code option only available in Advanced Shippin...

how do you create a listing for shipping you want to require a signature for?

Can I override ebay's choice for method of shipping?

Back in the day, I could pick my method of shipping. Now ebay seems to think they know better. Can I turn off their mechanism?

Shipping dashboard. How can I clear this out?

Under shipping are about 20 things I don't need. How can I clear this? Thank you.

Fedex Overcharging & Adding Weight to Package

Sold a comforter on March 30 for $29.99, and shipped it via FedEx on March 31st for $12.01. Package was 11 x 11 x 14 and weighted under 5 lbs. The package was delivered April 4th. On April 9th I got an e-mail saying FraudEx reported my package weighe...

How to mark item as received or delivered?

I completed an auction and the winner lived about 20 minutes away from me. We opted to meet in person for the delivery and so they could save some money on shipping. Item was delivered however I don't know how to mark this on the auction itself. Ther...

Beware of UPS shipping, not calculating ebay labels

Customer bought a fishing rod, UPS ground saver, was charged $8.53, my ebay shipping label is $8.53. For some reason ebay is not calculating shipping, it should not be the same rate I pay. Yes I check and I have standard rate without discount clicked...