eBay

The buyer's address is not a PO Box but their Post Office is holding it there for some reason. Buyer has opened an INR case, I have uploaded the tracking information to the case and let buyer know to pick it up but is refusing. What happens if they s...

I have a buyer who we had shipped a fully working and tested item but buyer opened a return and sent back a non-working, defective item so we did a 50% deduction but has now opened a payment dispute instead of responding directly in Ebay. How do we r...

So I have a question maybe someone has encountered this as I have not. I have a package that was sent via USPS Ground Advantage on Feb 7th and has been marked as delivered on the 8th, however, it was sent and marked as delivered to a different zip co...