Anyone else having issues with the new eBay International Shipping
program? We've had quite a number of customer's complain that they
submitted one single orders with multiple items in that order and then
eBay splits it into multiple orders. The firs...
Thought I'd post this just in case anyone else is going through the same
thing.This all started happening as of 10-12-22. This all seemed to
start when they requested me to verify my identity (after being active
on eBay for over 18 years). So I compl...
How good or bad do you think eBay's Customer Service is? Also, when you
escalate, how good or bad is your experience with their "leadership"
team? In my experience with this whole Express debit card, it's been
such a mess and most of their "leadershi...
I am in the US and would like to know if anyone knows if there is a
cutoff time before callbacks are made from the Philippines. I am pretty
sure I am not the only one to say that customer service from eBay and
from the Philippines is terrible (and th...
I am sure that I am not the first to say this but the eBay Customer
Service is horrendous and YES, it gets even worse when dealign with
people from overseas (Phillipines). Does anyone know the timezones of
when calls are routed only within the US?
No, there is something you can do. First of all, anytime ANY customer
requests to return under the eBay Money Back Guarantee, they need to do
their part and return it as it was received with everything intact.
Getting an item back like this is abuse ...
I agree, GSP was very good and worked out for us for a long time When I
was Invited (forced) into this new GIP, I thought it would be an upgrade
but it isn't. eBay has a tendency to introduce upgrades without really
thinking of the actual sellers. I'...
Oh yeah, we've heard that before from eBay. We just fixed the problem
entirely by opting out of that crappy program. We now just ship
internationally and insure the packages so we are covered in case they
are lost, damaged, or stolen. This should've ...
Customer service never knows what they are taking out. Most times, their
own agents at eBay don't even know their own policies or procedures on
new programs that THEIR company puts in place. We've ran into this issue
with this crappy new ebay Interna...
