I had something odd happen recently.Buyer marked feedback as positive
and then complained about the cost of shipping---slightly inaccurately.
All my shipping is done through eBay.My PO checks my package weight and
measurements for accuracy when I sub...
I have a customer who likes to shop--and pay all at once. This process
has never been a problem for either of us---until now. Two items now
will not show up in an invoice; I think it is because the they are over
30 days old. Neither she nor I knew th...
I had a package returned to me marked Insufficient Address. I only
purchase postage through ebay so it went to the address on file for the
customer. I would like to refund the $7.00 cost of the item to the
customer because he didn't get it, but do I ...
I have a Buyer in Poland who purchased a plate from me.He requested an
invoice from me, which, of course, I cannot send.He says no payment
option is visible on eBay's invoice. He says this has happened before
when he bid using the mobile app.He has r...
I have had a rather horrifying event happen with my last two sales.
Multiple items sold via a combined invoicesone order was 3 craft
patterns the other, most recent order, was 7 pieces of fabric After
completing shipment information--label on package...
Thank you! That was what I was thinking. I did not think I should be
obligated to refund the postage, because I had used it shipping to the
registered ebay address
Thank you for your help! I will be able to explain this! I thought that
there should be something on the cart page to get the items sent to
me.And thank you for the test run! That's very reassuring!
Thank you so much for getting back to me! After the first of the year,
it seems to have cleared itself. I was able to leave feedback for some
very important customers!
