Hi All-- Have had a starter store account for a bit over a year mainly
to be able to use the "time away " (aka vacation mode) feature. A buyer
just contacted me and wants to purchase a listed item now and says
he/she understands it won't be shipped u...
Have been selling on eBay for years and thankfully have had very few
buyers request refunds for "changed mind". I recently sold a new in
opened box item with free shipping. 11 days after item was received,
buyer requested return because "changed mind...
Hi All-- Not too sure how to get eBay's attention regarding listing
categories. I am getting messages that I have listings that are missing
additional information that will be required soon. Unfortunately, many
of the product categories are too broad...
Hi All-- Not sure what I did wrong. I listed an item with the buyer
paying for shipping via USPS Priority Mail Medium Flat Rate box--under
quantity selling I entered two. A buyer purchased both items, but eBay
only charged the buyer for one Medium Fl...
Not sure if this is the right venue to do this. I tried listing a set of
BuckyBalls and got the message that this item was subject to recall and
is an eBay prohibited item. I did a bit a research and found that indeed
in 2014 the Consumer Protection ...
Thank you for your thoughtful reply. Although I am still annoyed by
"changed my mind" because a buyer decided that they wanted to have a
different finish on their item, I have come to accept the reality of
things. It really doesn't make financial sen...
Looks like ebay is aware. There is a banner message on the Customer
Service page that says "Some sellers may notice a delay with payments
being available in their eBay account. We're looking into the issue and
will have it fixed soon."
Has anyone reached out to ebay on the phone to sort this out? Seems like
this has ruffled a lot of feathers and caused a lot of chirping, but no
substantive postings. This does seem to be a glitch, I received payout
early morning 12/1 without a probl...
Prickly people are not fun—some seem to become pricklier when
communication is not face to face. If they don’t like your counteroffer
you are not required to respond. I would be inclined to NOT sell
anything else to this buyer. If they do submit a cl...
Was this item sent with Postal insurance? If so, just open a claim with
the Post Office. You could also open a missing item trace with the Post
Office. I would respond to the buyer and let them know that you are
working on your end (this would be vis...
