May be a long post b/c I've been dancing with the automated customer
service and have a few issues....The other day I realized that I had an
issue with my account status due to a shipping/tracking issue. It was
actually an order that I had cancelled ...
I've only ever offered paid shipping; but, recently changed many of my
items to free first class shipping. Am I able to add other options (i.e.
priority or ground advantage) in case they'd like the item there quicker
or whatever their reasoning might...
If a seller cancels an order and marks it "buyer asked to cancel"
instead of "out of stock," which was the real reason it was cancelled by
the seller, and the buyer speaks to customer service about the issue,
will the reason for cancelling not be upd...
Thsnk you for your help. I was really down about lowest sales in quite a
while. He also bought a toy for out granddaughter that wrmt smoothly b/c
that one did ship. I was able to chat with customer service to get it
all worked out. Thank you for your...
Thank you so much for your help! I've been doing this for 3 years and
have never offered First Class shipping; so, I was unaware of those
details......my fault for not reading up enough. I've been trying to
prep for shipping changes affecting sales; ...
