The last two USPS packages shipped to buyers in California with
signature required show as “ out for delivery” for days now. Thankfully
the buyers said they received them. Both were in excess of $500.00. Not
sure what’s going on. I’m paying for the s...
Purchased a Diamond ring on June 5th. Arrived at the Carlsbad facility
this past Monday early. Seller’s payment had been released to her on
Tuesday. I have not received any info whether it passed or was rejected.
Silence. Has not been shipped to me. ...
I have been a member since 2006, my husband 2009. I buy and occasionally
sell. 100% feedback both accounts and above standard for selling on
both. Today I noticed a payout was being held until March 15th.
Contacted ebay and was told I’m a casual sell...
If a Buyer claims damaged of a high ticket item (2000.00 Antique Diamond
ring) a week after receiving; but admits to dropping it and I'm bound to
accept the return and refund?
All is resolved now. I have now received a full refund. I’m disappointed
that I’m not receiving the ring, but I’m EXTREMELY happy that all of the
issues were discovered by the jewelry authentication group. Saved me
from opening a return and going thr...
I’ve had two items rejected previously. Both were very quick. Item
rec’d, & next day received a message why it was rejected and my refund
followed.This item has now been in their possession 5 days, seller rec’d
their funds and I received the call tod...
I just had an interesting phone call from eBay. I was told that the ring
had some significant discrepancies from the listing. The diamonds were
I1 instead of clarity as SI1, the Diamond color couldn’t be validated as
listed due to the mounting and on...
Does the jewelry authentication process check for damaged or chipped
diamonds? I had received a diamond ring that had a chipped diamond that
was verified by them. The seller accepted the return. But why wasn’t
this identified at the facility checking...
