eBay Help
speed_racer
Thrill-Seeker
Community Member since ‎08-11-2003
‎06-23-2025

User Statistics

  • 124 Posts
  • 0 Solutions
  • 19 Helpful Votes Given
  • 186 Helpful Votes Received

User Activity

"Item not as described" return procedure

06-21-2025
I'm confused as to what I'm supposed to do here. I've already started the case, but the return details page says, "Please ship your item to proceed with your return." But I don't see any place to enter a tracking number, and I'm not about to ship the...

Sellers changing shipping methods without notice

06-10-2025
What is it with sellers today? Four times in the last couple of months, I've had sellers specify USPS Ground Advantage in their listings then ship using Fedex or UPS instead. Fedex and UPS can't deliver to every address, and then they return the ship...

DO NOT TRUST EBAY'S "MONEY BACK GUARANTEE"

05-18-2025
I bought a printer for $92. The seller is in Canada and specified that shipping would be by Canada Post Expedited Parcel. I provided my home address since I know USPS can deliver inside my building. Instead, the seller decided to switch to UPS instea...

What to do when eBay won't let you open an Item Not Received case

02-25-2021
Many sellers in China state an unrealistically long delivery time. They apparently know that while eBay won't let a buyer open an Item Not Received case until the estimated delivery date has passed, eBay WILL remove your option to open such at case a...

eBay's "item not received" deadline is ridiculous

05-31-2019
Is it my imagination, or are these arbitrary deadlines becoming shorter and shorter? I have an item shipped from China that has an estimated arrival date as late as June 12. Yet eBay removed it from my purchase history more than a week ago. They won'...
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