eBay

speed_racer · ‎02-25-2021

Many sellers in China state an unrealistically long delivery time. They apparently know that while eBay won't let a buyer open an Item Not Received case until the estimated delivery date has passed, eBay WILL remove your option to open such at case after 60 days. Used to be you could still open a case at Paypal, but now that most payments go directly through eBay, that's not possible, either. Here's what to do:

1 - Leave negative feedback before 60 days have passed. That's the feedback deadline. Don't give in to a seller pleading "please wait one more week," which is likely a stalling tactic to push you beyond the deadline.

2- File a dispute with your credit card company. You should be able to get your money back since the seller and eBay won't have any proof that the item was delivered. But also, chargebacks cost merchants a lot of money in fees and penalties, at least $20 and usually much more. If eBay gets hit with enough chargebacks, they may finally change their policies to either allow an INR to be opened earlier than the expected delivery date or later than 60 days.

releasethekraken_1 · ‎02-25-2021

@speed_racer wrote:
Many sellers in China state an unrealistically long delivery time. They apparently know that while eBay won't let a buyer open an Item Not Received case until the estimated delivery date has passed, eBay WILL remove your option to open such at case after 60 days. Used to be you could still open a case at Paypal, but now that most payments go directly through eBay, that's not possible, either.

eBay's managed payments system has no effect on your buyer protection or on your ability to pay with PayPal. If you pay with PayPal, you're protected by PayPal for 180 days.

mama_583368 · ‎02-25-2021

@speed_racer wrote:
Many sellers in China state an unrealistically long delivery time.

Used to be you could still open a case at Paypal, but now that most payments go directly through eBay, that's not possible, either.

If eBay gets hit with enough chargebacks, they may finally change their policies to either allow an INR to be opened earlier than the expected delivery date or later than 60 days.

Um, sellers in China don't have a social security number. So the "now that most payments go directly through eBay" is incorrect.

And because it is incorrect for sellers in China, you can open a dispute at PayPal

-- as early as one second after you've paid,

to "allow an INR to be opened earlier than the expected delivery date" and

-- in up to 180 days,

which is "or later than 60 days".

rebell45 · ‎02-25-2021

Another reason no to buy from Chinese sellers. Why would you accept an delivery date more than 60 days in the future anyway?

____________________________________________________________
Never sell anything on eBay that you can't afford to lose.

speed_racer · ‎02-25-2021

@releasethekraken_1 wrote:
@speed_racer wrote:
Many sellers in China state an unrealistically long delivery time. They apparently know that while eBay won't let a buyer open an Item Not Received case until the estimated delivery date has passed, eBay WILL remove your option to open such at case after 60 days. Used to be you could still open a case at Paypal, but now that most payments go directly through eBay, that's not possible, either.
eBay's managed payments system has no effect on your buyer protection or on your ability to pay with PayPal. If you pay with PayPal, you're protected by PayPal for 180 days.

But if you do use eBay's payment rather than PayPal, you're screwed, because buyer protection does expire at 60 days rather than 180.

speed_racer · ‎02-25-2021

@mama_583368 wrote:
Um, sellers in China don't have a social security number. So the "now that most payments go directly through eBay" is incorrect.

And because it is incorrect for sellers in China, you can open a dispute at PayPal
-- as early as one second after you've paid,
to "allow an INR to be opened earlier than the expected delivery date" and
-- in up to 180 days,
which is "or later than 60 days".

You can't open a dispute at PayPal if you didn't pay with PayPal. It's not possible. Try it then get back to me. If it doesn't show up in your PayPal account as a payment, how would you select the transaction?

As for your "social security number" point, pick any item from a Chinese seller. Click buy (you don't have to finish the transaction) and look at the payment options. Directly through eBay with a credit card will indeed be an option. So it's not going through PayPal. It's going through Adyen. The Chinese government also has its own tax identification number system for its citizens. Stop thinking of PayPal and Adyen in purely American terms. In point of fact, Chinese sellers would supposedly need a SSN for PayPal payments as well if your claim was true. In case you haven't noticed, you had to give PayPal your SSN to receive payments in the last few years.

speed_racer · ‎02-25-2021

@rebell45 wrote:
Another reason no to buy from Chinese sellers. Why would you accept an delivery date more than 60 days in the future anyway?

Because I'm not a xenophobe who automatically assumes all Chinese sellers are bad. Most of my items from China arrive safely and within the time limit no matter what the ETA is.

peacefulphotos300 · ‎07-09-2023

Well good for you!!! You're just lucky I suppose. But a lot of us have major delivery issues from China. I've waited months for very simple items from China before. I try to order from the United States as much as possible m not because I'm a xenophobe, but because it's ridiculous to wait 2 months on a CD or movie or postcard. Has nothing to do with xenophobic behavior!!!

woodland_gnome · ‎07-09-2023

3. 1. Check the delivery estimate BEFORE you commit to buy. Along with whether the seller will ship to you in the first place and how much it will cost (and the carrier/class of service if that is important to you beyond the estimated delivery time). If you aren't ready to wait that long DO NOT BID/OFFER/BUY! When you bid/offer/buy you are agreeing to the terms, including that you have to wait until the item doesn't arrive by the date YOU AGREED TO before you can file for your money back.

myangelandmyprincess · ‎07-09-2023

You can still pay with Paypal through Ayden. The transaction will still then show up on PayPal and you can still file a dispute through PayPal.

You also can file a dispute with eBay after 60 days you just need to do it through the help pages and not the purchase page.

And just saw how old this all is.

“Birth certificates show that you were born. Death certificates show that you died. Photographs show that you have lived.” -Unknown

simba6 · ‎07-09-2023

If you call eBay customer support they will file a case for you. I have had to do that. Still that policy need to be changed.

kh-stanley1 · ‎07-09-2023

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thank you for understanding.