eBay Help
kskyler
Adventurer
Community Member since ‎07-16-2009
‎09-18-2025

User Statistics

  • 11 Posts
  • 0 Solutions
  • 2 Helpful Votes Given
  • 2 Helpful Votes Received

User Activity

Buyer unable to preceed with payment. Item unavailable?

11-05-2022
Buyer made an offer on an item which I accepted. Messaged me saying check out it tells them it’s not available and payment wont go through. Not sure how to help with this. I did resend the invoice. Do I tell them to contact ebay customer service?

postage due return??

04-14-2022
Buyer sent back a return but just got a slip for USPS saying $10 postage is due? Return was opened using ebay returns page. I dont have a store subscription, can I tell the buyer I'll refund less the postage due? Im very confused.

Buyer cannot complete payment for 2 weeks

04-20-2021
Sold an item for $6.54 on 4/17 Buyer asked for a few days to gather the funds. 4 days later sent a message that payment can be made by the end of the month. How long can i keep an unpaid item open? I thought there was a time frame from ebay

Help with Refunding a potential lost shipment

01-21-2021
An order I shipped has been stuck somewhere and has not been delivered. I opened a case with USPS, informed the buyer who just wants a refund. I know I should just do the refund and write it off as a bad experience but would like to wait until I know...
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