I sold a necklace. Buyer opens dispute for "did not receive". Tracking
shows delivered. Ebay closed in my favor 30 days later. Now the buyer
made dispute with their financial institution for "doesn't match
description". What in the heck is going on h...
I really did not want to post for help, thought I could get this
information online. I have seen several different answers to this
question. What is the definitive answer? Does there not have to be one?
Customer bought item. Tracking states it was de...
Ok. But the refund comes from ebay? Whats the guarantee for if not? So
basically this is legal theft? Anyone can do it no problem? Should I
accept it and hope I get back the item or challenge it? Seems either way
I am hosed if I am forced to pay the ...
So during the challenge process it asks you to upload a photo or it wont
go through? What kind of photo? I already typed and proofed my response
in a word document. Should I attack a screen shot of tracking info? Any
advice would greatly be appreciat...
This is obvious theft. What is the ebay guarantee for? They can change
their minds and make any story? If they now say item doesnt match doesnt
that mean they have to ship it back to me first?
The exact same thing happened to me last year. I bought an item through
ebay and never received, tracking stated delivered. Ebay told me to file
a claim with USPS. I did and received a reimbursement check about 3
weeks later. Was this a fluke? Should...
This is where I am getting confused. You and others say do not give
refund. Others say to give a refund. As for the refund is it just
sellers personal preference? Others also say it is my responsibility to
file the claim, the customer is also saying ...
