Good Afternoon, I sold a small USB to USB-C adapter for $4.99. I listed
it as free shipping with ESE. The item is within the parameters. It's
.25" thick and the package is the size of a sports card. since the item
was listed under cables and connecto...
Hello, I had a buyer initiate a refund request after asking him not to
do so. I asked him to let me track the sports card down and if it was
lost, I would send a replacement. He filed the request regardless and
eBay refunded him the money. The card s...
I've had numerous items that haven't arrived and are lost in the ethos.
I jus got another message from a customer today. They said their card
hasn't arrived. I use the standard eBay envelope and I stopped shipping
with the toploaders and went to the ...
I mailed a buyer's sports cards through USPS and they haven't arrived. I
had followed up and seen the order had not been delivered. I messaged
the buyer and gave him the tracking number and asked him to contact me
if the items didn't arrive as I've h...
I sold a 32g tin of KIWI shoe polish yesterday. When packaging item for
shipping today I realized it was set up for eBay Standard Envelope and
the buyer paid $1.11 for shipping . While the item is within the weight
tolerance, it is 3/4" thick. I can'...
Thank you for the response. That's how I looked at as well. If I have to
refund, it's the same as paying for Ground Advantage. It's only a couple
bucks so I figured I may as well roll the dice. Appreciate the insight!
Thank you for the response. I use the Card Savers rather than top
loaders, which are quite flexible. I also wrap a sheet of paper around
the card. I use the #6 envelopes so I have to cut the paper down so it
fits snug. I tape the top of the card save...
Thank you for the information. for sports cards, i use a 7X4 envelope.
I'm thinking I need to stop using the toploaders and go with Cardsavers.
I package my cards the same way every time, but have recently had two
items just disappear. I don't want a...
It was not an auction item and I did test it before I listed it and it
worked fine. It sat on the shelf for a month or so and then it was
purchased. Since it had sat for awhile, I re-tested it before I sent it
off. I haven't purchased the label yet a...
So, since the buyer paid, is there a best way to go about getting the
money refunded without having any negative effect on my store? I'm just
wanting to be transparent about it because the last thing I want to do
is rip somebody off. I test everythin...
