eBay Help
beechycove
Adventurer
Community Member since ‎03-12-2011
‎12-25-2023

User Statistics

  • 48 Posts
  • 1 Solutions
  • 33 Helpful Votes Given
  • 5 Helpful Votes Received

User Activity

Error message replying to customer email inquiry

02-24-2022
I'm getting an error message in trying to reply to customer email inquiries. It says the device I'm using is not supported by eBay and to use one that is however they don't say how to find such. I'm using the latest low end model Android phone from t...

How can i create an announcement

07-28-2021
Perhaps this isn't possible because I'm having trouble finding an answer. I would like to create a general announcement that customers will see when they click on my items. I need this to be across the board.... Not included in the description but mo...

Buyer returned wrong item

07-28-2021
This is a familiar story. Buyer returned an item that wasnt what was sold to her. In trying to work out the details she got refunded at the 3 day mark. Case closed. The issue now at hand is she is demanding the item be returned to her. Legally its he...

Help with customer service please

04-19-2021
There is a ton of information out there and im having trouble finding what I need although im sure someone has it. I need direction to the blog post or site that solves this issue:My customer orders. I ship same day or next day. Ebay gives them the t...

Unable to access shipping

08-03-2020
When I try to ship items I'm getting to the sign in page and I keep getting a message the servers are down and I can't sign in. It tells me to try later but it's been days now. My account to the best of my knowledge is in good standing. I've not rece...
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